Job Description
Receptionist
Department: Front of House
Employment Type: Part Time
Location: Milton Keynes
Compensation: £15,748 / year
Corporate Receptionist | Part-Time | Job Share
Milton Keynes
£15,748
We are looking for a professional, proactive, and customer-focused Corporate Receptionist to join the Front of House team in Milton Keynes, conveniently located just a short walk from Milton Keynes Central railway station.
You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
This is a part-time job share opportunity supporting a busy corporate reception environment alongside on-site security and facilities teams.
Hours and Salary
Role 1: Monday & Tuesday 8:00am–5:00pm, Wednesday 8:00am–12:35pm
Role 2: Wednesday 12:25pm–5:00pm, Thursday & Friday 8:00am–5:00pm
(10-minute handover every Wednesday)
£15,748
Key Responsibilities
Reception responsibilities
- Ensuring the reception area looks presentable and welcoming
- Meeting, greeting and registering all visitors to the building – following the appropriate sign-in processes
- Managing deliveries, including couriers and post
- Developing a local amenities information file, drawing on your knowledge of the local area
- General administration
- Producing weekly update reports
General management of the building
- You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
- Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
- Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
- Produce a weekly update report for key stakeholders
Tenant experience
- Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
- Introduce a monthly e-newsletter promoting initiatives and concierge services– helping to create a community vibe, as and when required
Skills, Knowledge and Expertise
- Proven experience in a front of house reception role and are ready for a new challenge
- Personable and proactive with a confident manner and able to deliver impeccable customer service
- Proactive, self-motivated and thrive in an environment where you are required to multitask
- Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
- Competent Microsoft office user, with a knowledge of how to use social media app’s and Canva
Benefits
- Contributory pension scheme / life assurance
- 24 / 7 access to a virtual GP for you and your family
- Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
- Financial and legal information support
- Discounts and deals across multiple businesses
- Referral programme
- LAH training academy
