Job Description

Receptionist

Department: Front of House

Employment Type: Part Time

Location: Manchester

Compensation: £13,988 / year

Receptionist | Part Time

Manchester

£13,988 per annum

We have an exciting opportunity for a corporate receptionist to work as part of a job share team at an office building in central Manchester working Wednesday to Friday, 8am – 4pm.

You will deliver an exemplary tenant service and visitor experience, understanding the importance of implementing added value events that help to create a community vibe for all working in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

Hours and Salary

8.00am – 4.00pm Wednesday to Friday

£13,988 per annum

Key Responsibilities

Reception responsibilities

• Ensuring the reception area looks pristine and welcoming
• Meeting, greeting and registering all visitors to the building – following the appropriate sign-in processes
• Managing deliveries, including couriers and post
• Developing a local amenities information file, drawing on your knowledge of the local area
• General administration
• Producing weekly update reports

General management of the building

• You will quickly establish yourself as ‘the face of the building’ and the go to person for questions / queries
• Work closely with the Building Manager – confidently reporting building issues and helping manage to resolution
• You will build a rapport and communicate with all service partners (contractors, cleaners, security) to ensure consistency of standards
• Produce a weekly update report for key stakeholders

Tenant experience

• Researching pop ups / events and other agreed initiatives - aimed at creating a community vibe in the building to increase enjoyment for those working in the offices
• Developing relationships with local businesses to find supporting offers and freebies
• Developing an e newsletter for tenants to communicate activities and drive participation

Skills, Knowledge and Expertise

• Proven experience in a front of house reception role and are ready for a new challenge
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Proactive, self-motivated and thrive in an environment where you are required to multitask
• Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
• Competent Microsoft office user, with a knowledge of how to use social media app’s and Canva

Benefits

• Company pension
• Referral programme
• Wellness scheme, including a 24-hour confidential helpline and access to an online GP
• Company events