Job Description
Position: Receptionist
Location: Mechanicsburg, PA (ONSITE)
Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a Receptionist at West Shore Home, you will serves as the first point of contact for visitors and a welcoming face for employees. You will provide building support including monitoring visitors, mailroom support, stocking the cafeteria and café and assisting Accounting, Human Resources and Consumer Finance departments as needed.
Key Role Accountabilities:
• While covering the front desk:
◦ Greet all visitors and have them sign in.
◦ Message the employee with whom the visitor has an appointment.
◦ Have packages ready for FedEx pick up.
◦ Message employees who have had packages delivered to them.
• Refill kitchen stock and maintain cleanliness of the kitchen and coffee areas.
• Successfully use Office Depot and Amazon ordering process to restock kitchen supplies.
• Cover the executive reception desk when needed, verifying guests, and allowing them entrance.
• Other related duties and projects assigned by the Senior Manager Corporate Support and Administration.
Minimum Requirements:
• Must be authorized to work in the United States without requiring current or future employer-sponsored work authorization. The company does not and will not sponsor employment visas.
• Minimum of 2+ years of customer service or similar work preferred.
• Must have reliable transportation.
• Ability to manage and prioritize multiple tasks while adapting to changing priorities, if needed.
• Proficiency in Microsoft Office Suite.
• High school diploma or equivalent required.
Benefits:
• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
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It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.
