Job title: Receptionist
Location: Gower Veterinary Surgery
Job Type: Permanent
Salary: £ 25,038 per annum
Hours: 37.5 hours per week - Weekdays Shifts 8am-4pm/11am-7pm, Saturday on a rota basis
We have an exciting opportunity for a Receptionist to join Gower Veterinary Surgery!
Receptionists are integral to creating the first impression of our practice. Clients and visitors should be welcomed in a warm, friendly, courteous and professional manner.
Applicants must be friendly and personable, with excellent communication skills.
Previous experience in a customer facing role within a Veterinary Practice preferable.
Growth within the role is encouraged and successful applicants will be given further training.
Roles and responsibilities:
Welcoming and registering new customers.
Booking in customers and diary management.
Answering the telephone and dealing with a range of customer queries.
Managing customer expectations regarding wait time.
Administration duties e.g. scanning paperwork, filling in forms etc
Processing prescription requests.
Taking payments.
Promoting offers and services.
Ensuring that public areas and consult rooms are clean and presentable.
Benefits
5 weeks holiday + bank holidays + Birthday Leave
Extensive Internal CPD
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Recruitment referral reward scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
About us
We are a primary care practice for small animals, which established itself amongst the Swansea community, providing care for thousands of pets every year.
Being RCVS accredited, we are dedicated to continuously improving our quality of care and service. We know that owners consider pets to be a member of the family and that is why we work hard to provide the very best veterinary care possible.
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
If you would like to apply for this role, please click the Apply Button or for more information, please contact careers@linnaeusgroup.co.uk
Salary Value: £25,038 per annum;
Linnaeus Veterinary Ltd (A Mars Company).
You can find our terms of use and privacy policy by visiting:
Privacy statement - www.mars.com/privacy
Legal notice - www.linnaeusgroup.co.uk/legal-notice/
Contact Information - www.linnaeusgroup.co.uk/contact-us/
Linnaeus, formed in 2014 and backed by Mars Petcare, is a leading veterinary services group comprising some of the most highly-respected practices in the UK. The group has seen continued growth and has had fantastic investment in its service offering, enabling it to maintain its position at the very forefront of specialist and first opinion veterinary services and excellence.
Linnaeus is a vibrant, forward-thinking partnership of highly respected veterinary practices across the UK, comprising some of the best clinicians in the profession who were carefully selected to ensure the highest levels of patient care across our group.
Together we provide a growing community of like-minded veterinary professionals who are passionate about what they do. We are incredibly proud of each and every member of our diverse portfolio, from the UK’s most respected small animal referral centres to our selection of high-quality first opinion practices.
Through its flexible and supportive culture, its practice teams can focus on delivering top-quality care to their patients. For more on Linnaeus, please visit www.linnaeusgroup.co.uk.
Committed to Excellence
