Job Description

The Role

We are currently seeking a Receptionist to join our Belfast office. As a Receptionist, you will be the first point of contact for clients and visitors, providing excellent customer service and ensuring the smooth running of the reception area. This is a key role within the firm and requires a friendly and professional manner, exceptional communication skills, and the ability to handle a wide range of tasks in a fast-paced environment.

Responsibilities of the Receptionist include:

• Meeting and greeting clients
• Answering, screening, and forwarding incoming phone calls of a busy switchboard
• Managing the reception area, ensuring it is clean and tidy at all times
• Managing meeting room bookings and maintaining the meeting room schedule, ensuring all boardrooms are set up for each meeting
• Liaising with other departments/facilities within the firm as appropriate to ensure all necessary equipment etc. is in place for meetings/functions
• Managing catering and supplier orders for meetings and events
• Assisting with administrative tasks, including sorting and distributing mail, ordering office supplies, and organising courier services
• Assisting with ISO, H&S, Fire Warden tasks & duties
• Assisting with ad-hoc administrative duties and any other tasks that may be required

Requirements

We are looking for a proactive and professional individual who has excellent communication and organisational skills. The ideal candidate should have:

• Previous experience in a receptionist or customer service role
• Excellent verbal and written communication skills
• A friendly and approachable manner
• The ability to multitask and prioritise tasks effectively
• Proficiency in using Microsoft Office applications, including Outlook, Word, and Excel
• Strong attention to detail and the ability to maintain confidentiality
• An enthusiastic and proactive attitude
• A willingness to become a First Aider and Fire Warden. Training will be provided
• A knowledge of workplace Health & Safety and Fire Evacuation procedures is desirable

Experience in a professional services environment would be advantageous, but not essential. A&L Goodbody is committed to providing an inclusive and supportive work environment.

Office Hours

The reception and switch area opens at 8.00am and closes at 6.00pm. A rota system is in place, and flexibility is required to ensure this area is manned during these times.

The Firm

ALG is a leading Irish law firm with six international offices in Dublin, Belfast, London, New York, San Francisco, and Palo Alto. There are currently 116 partners and over 900 employees. The strong international and domestic business community in Ireland forms a valuable part of the ALG client base.

ALG is incredibly proud to be recognised as the leading Irish law firm in the Chambers and Partners Europe 2024 Guide with the highest number of Band 1 practice area rankings. ALG is also ranked as a 'top tier' law firm in The Legal 500 EMEA Guide 2024 and the IFLR1000 Guide 2023. The firm is consistently ranked number one in the Irish market and on a European level.

ALG has a reputation for leading the way in continuously developing its service to clients and internally to its business. This is delivered through the use of new processes, ways of working, innovative use of technology and marketing-leading business service teams.

ALG is an equal opportunities employer. We welcome applications from all suitably qualified persons including those who wish to be considered for part-time working or job sharing arrangements.

Accessibility

Accessibility: If you require any accommodation during the recruitment process, please contact us and we will work with you to ensure the best possible candidate experience.

Please note we are not accepting CVs from recruitment agencies at this time.