Job Description

Essendon Mitsubishi is seeking a friendly, professional, and customer-focused Receptionist to join our dealership team. This role is the first point of contact for customers both in person and over the phone, playing a key part in creating a welcoming and positive dealership experience.
Working in a fast-paced environment, you will support multiple departments through front-of-house administration, customer interaction, and day-to-day coordination. This opportunity is ideal for someone who brings great energy, enjoys working with people, and takes pride in delivering outstanding customer service.

What you will be doing:

• Greet customers and visitors in a professional and welcoming manner
• Answer incoming calls and direct enquiries efficiently
• Act as the first point of contact for showroom and phone-based enquiries
• Assist with general administration and dealership support tasks
• Manage customer bookings and appointment coordination where required
• Maintain accurate records and dealership documentation
• Ensure reception and customer areas remain professional and organised
• Deliver a positive and engaging customer experience at every interaction

What you need:

• Previous reception, administration, or customer service experience
• Strong communication skills with a confident phone manner
• Friendly, professional, and high-energy approach
• Strong organisational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Confident computer skills and ability to learn new systems
• A team-focused attitude with willingness to support multiple departments
• Australian working rights

What’s on offer:

• Supportive and collaborative dealership team
• Stable, full-time position in a busy dealership environment
• Ongoing training and development opportunities
• Great team culture with variety in your day
• Career progression opportunities within the Eagers Automotive network

As part of Eagers Automotive, this opportunity is backed by Australia’s largest automotive retailer, employing over 8,000 team members across 250 dealerships throughout Australia and New Zealand. Representing more than 33 car brands and 11 truck and bus brands, we are committed to delivering exceptional guest experiences and long-term career development.
Eagers Automotive – Moving together.