Job Description

Job Location: Willmar, MN 56201
Salary Range: $20.00 - $25.00 Hourly

Job Shift: First

Position Summary
The Receptionist role provides customer service through answering the company’s multi-line phone system and directing callers to the appropriate team members, while also providing administrative support to Human Resources and other various departments. This role reports to the Director of Human Resources.
Accountabilities
- Reception
- Administrative Support
- Cross-training & Development

Essential Duties and Responsibilities
- Answers multi-line telephone system and directs callers to the appropriate staff members.
- Greet and direct visitors to the company, determine the nature and purpose of visit and direct visitors to specific destinations.
- Provide callers with information such as company address, directions to the company, company fax numbers, company website, and other related information.
- Take and retrieve verbal and written messages for various personnel.
- Assist with photocopying, faxing, scanning, filing and collating as needed.
- Maintain a current record of staff member’s location and availability.
- Receive, sort and forward incoming mail and faxes.
- Maintain and route publications.
- Coordinate the pick-up and delivery of mail and express mail services (FedEx, UPS, etc.).
- Assist with projects from other departments as needed.
- Assist in the processing of customer credit applications.
- Maintain the second-floor kitchen, including cleaning, the dishwasher, and removing trash as needed.
- Support in the coordinate of special events, including birthday and luncheon celebrations.
- Focus on cross-training, continuous learning and improvement.
- Complete other duties as assigned.

Qualifications

Qualifications
- A High School diploma and a minimum of six months’ experience in reception, customer service or administration.
- The ability to communicate verbally and in writing with all levels of the organization.
- Highly organized and detail-oriented with the ability to manage multiple priorities and projects.
- Proficient in computer skills, including MS Office.
- Professional demeanor and presence with the ability to engage with all levels of employees, customers and visitors.
Universal Expectations
- Demonstrate commitment to high personal & professional ethical standards.
- Live out Prinsco values through hard work, relationships, humble confidence, and integrity.
- Be consistent with our mission: To care. To contribute. To solve.
- Build and maintain open, honest working relationships with others, set goals, resolve problems, and make decisions that enhance organizational effectiveness.
- Work safely in all tasks, with all required tools and equipment.
- Maintain good housekeeping, including a clean, organized, and safe work area.
- Wear all required PPE, complying with all safety regulations and procedures.