Job Description

Job Title: Receptionist
Location: 314 Grove Neck Road, Earleville, MD
Company: Recovery Centers of America
Schedule: Full-Time | Monday–Friday | 8:00 AM – 4:30 PM
Pay Rate: $16.00/hour

About the Role

Recovery Centers of America is seeking a professional, friendly, and detail-oriented Receptionist to serve as the first point of contact for our facility. In this role, you will create a welcoming environment for guests, clients, and residents while delivering exceptional customer service. Your contributions will play a key role in maintaining our reputation for compassionate care and professionalism.

Key Responsibilities

• Answer and manage incoming phone calls, directing them appropriately

• Greet guests, new clients, and residents with warmth and professionalism

• Handle incoming and outgoing mail

• Maintain organized filing systems

• Order and manage office supplies

• Coordinate and track facility maintenance requests

What You’ll Bring

• High School Diploma (required)

• Previous experience working with the public

• Strong clerical and customer service skills

• Proficiency in Microsoft Office

• Familiarity with switchboard operations

• Excellent written and verbal communication skills

• Ability to multitask and stay organized in a fast-paced environment

• Commitment to maintaining strict confidentiality, including HIPAA compliance

Core Competencies

• Customer Service Excellence: Builds positive relationships with staff, patients, and visitors

• Communication Skills: Listens effectively and responds thoughtfully to diverse audiences

• Initiative: Goes above and beyond to improve processes and service quality

• Integrity: Upholds ethical standards and respects diverse backgrounds

• Reliability: Delivers consistent results and builds trust across the organization

Why Join Recovery Centers of America?

Be part of a mission-driven organization dedicated to helping individuals on their path to recovery. You’ll work in a supportive environment where your contributions truly make a difference every day.

**A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.

Non-Discrimination Statement: It is the policy of Recovery Centers of America (RCA) to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.