Job Description

We are seeking a highly organised, professional, and customer-focused Receptionist to join our team. Oriental Merchant is a well-established and globally recognised importer and distributor of premium Asian food products. With a strong presence across international markets, we pride ourselves on delivering quality products and exceptional service to our customers.

We are currently looking for our next team member to join our team at our warehouse in Laverton, VIC. As the first point of contact for visitors, clients, and staff, you will play a key role in creating a positive and professional impression of our organisation.

This is an excellent opportunity for someone who thrives in a fast-paced environment, demonstrates strong organisational skills, and enjoys being part of a collaborative team.

Work Schedule:

This is a part-time, permanent position.

3 days per week, 5.5 hours per day (from 9AM to 3PM)

Preferably Monday, Wednesday and Thursday (but flexible for the right candidate).

Daily Duties

Office Management

• Attend to reception duties, including welcoming and registering visitors (including tradespeople and service providers)
• Manage incoming telephone calls in a courteous manner and direct them to the appropriate parties
• Assist in maintaining the cleanliness and presentation of the reception area and main office lobby
  Consolidate stationery requests from office and warehouse departments in Laverton and notify the Line Manager in Mulgrave to raise purchase orders
• Verify stationery and office equipment purchase documentation (e.g. invoices) upon receipt to ensure compliance with Office Administrative policies
• Assist in maintaining cleanliness of common lunchroom areas and ensure replenishment of amenities (tea, coffee, milk, sugar, etc.)
• Distribute fruit to staff every Monday upon receipt from the fruit vendor
• Perform any other office management duties as assigned from time to time

Facilities and Amenities

• Provide administrative support for warehouse facilities and amenities
• Assist with communication with service providers, as required
• Perform any other duties related to Facilities and Amenities as assigned from time to time

Secondary Role

• Assist the Shipping Department with tasks as assigned, including regular filing of shipping and customs documentation
• Support the Group Logistics Division with any additional duties and tasks as required from time to time

The recruitment process may commence prior to the expiration date of the advertisement.

We regret that only short-listed candidates will be contacted.

*At Oriental Merchant, the security of our employees and candidates is a priority. Recently, we have been made aware of certain unauthorised individuals falsely presenting themselves as recruiters as part of online scams or phishing attempts. We will never request sensitive information such as your bank account information, money or any personal information for visa sponsorships during the application and interview process.

If someone asks you for sensitive information, we strongly advise that you assume that individual is not affiliated with Oriental Merchant. Some things to watch out for:

• We will never request payment from you to process employer sponsored visas of any kind Employer sponsored visas is something Oriental Merchant unfortunately do not currently facilitate for candidates.

• Slightly altered or unprofessional email addresses. Oriental Merchant’s Australian based HR team/management only corresponds from email addresses with the domain ‘@oriental.com.au’.

• Vague job requirements or job descriptions. Most of our open job opportunities and descriptions can be found on our company website https://au.orientalmerchant.com/careers/

If you would like to verify who you are speaking to please reach out to <hr@oriental.com.au> before providing any information.