Job Description

Provides general office support with a variety of clerical activities and related tasks. The Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, maintaining our offices, and providing great customer service to our clients and employees who use our offices. This role is expected to respond to any client request, and perform other administrative duties as assigned, including making copies, sending faxes, scanning documents and connecting clients to videoconferencing events.

RECEPTIONIST ESSENTIAL FUNCTIONS:

• Arrive to work in a timely manner dressed professionally
• Answers telephones quickly and kindly, and directs the caller to the appropriate team member
• Provides callers with information such as company address, directions, company fax numbers, company website and other related information
• Ensure that offices are clean, organized and well-stocked at the start and end of each day
• Greets and directs clients and visitors as needed
• Receives mail and ensures it’s delivered to the proper party
• Reviews job sheets from Scheduling
• Assigns jobs to specific conference rooms and prepares accordingly
• Ensures that the office is clean, organized and well-stocked at the start and end of each day
• Performs videoconference tests and other tasks as directed during the day
• Completes and submits hosting checklist at the end of the day
• Other duties as assigned

RECEPTIONIST LOCATION:

Rockville, MD. Please note that there will be some travel to offices in Maryland, Tyson's Corner, VA and occasionally to D.C.

RECEPTIONIST SHIFT:

Core hours for this position are 10am-6pm EST. Hours may vary daily depending on job times.

RECEPTIONIST COMPENSATION:

$18.00 - $20.00 per hour

BENEFITS:

• Medical
• Dental
• Vision
• Health Savings Account
• Voluntary Term Life Insurance
• Voluntary Long Term Disability
• PTO
• Paid Holidays
• 401(k)
• Employee Assistance Program (EAP)

Requirements

• Excellent customer service skills
• Great communication and interpersonal skills
• Flexible and adaptive when it comes to work schedule and tasks
• Ability to take initiative and problem solve
• Must be able to work in a professional and confidential environment
• Must be able to work flexible hours, including occasional extended weekdays and weekends
• Must be open to weekday travel to various offices in DC, VA and MD

EOE M/F/D/V