Job Description

The Lobby Concierge serves as the first point of contact for employees, guests, and visitors at the Zappos Corporate Office (LAS10) in Las Vegas, NV. In this role, you will deliver an exceptional, personalized experience that reflects Zappos' culture of outstanding service. You will manage front lobby operations, assist with visitor coordination, and serve as a knowledgeable resource for building amenities, local attractions, and workplace services.

Pay: $20/hr

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management

Key Job Responsibilities
• Greet and welcome all employees, guests, and visitors in a warm, professional manner
• Manage visitor check-in and check-out processes, including badge issuance and escort coordination
• Respond to inquiries regarding building amenities, workplace services (Bistro, Z'Café, catering), local dining, transportation, and attractions
• Coordinate reservations, transportation arrangements, and special requests for employees and guests
• Maintain a clean, organized, and professional lobby environment
• Partner with Facilities, Security, and other internal teams to ensure seamless lobby operations
• Handle incoming calls, messages, and correspondence directed to the front desk
• Assist with scheduling and logistics for on-site events and meetings
• Maintain accurate visitor logs and adhere to building security protocols
• Support catering and event coordination as needed in partnership with the Facilities team

• 1+ year of experience in customer service, hospitality, concierge, or front desk roles
• Friendly, professional demeanor with strong communication skills
• Ability to multitask and stay organized in a fast‑paced environment
• Comfortable using basic computer systems and visitor management tools
• Knowledge of building services, amenities, or local attractions is a plus
• Dependable, detail‑oriented, and committed to excellent guest experiences

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com