Mavromatis Employment Bureau LTD

Receptionist

Mavromatis Employment Bureau LTD  •  Famagusta, CY (Onsite)  •  2 months ago
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Job Description

HOTEL RECEPTIONIST - ΥΠΑΛΛΗΛΟΣ ΥΠΟΔΟΧΗΣ ΞΕΝΟΔΟΧΕΙΟΥ

Ξενοδοχείο στην Αγία Νάπα

Αρμοδιότητες

  • Επιτέλεση όλων των εργασιών για το τσεκ ιν και το τσεκ άουτ
  • Διαχείριση διαδικτυακών και τηλεφωνικών κρατήσεων
  • Ενημέρωση πελατών για τις μεθόδους πληρωμής και επαλήθευση των στοιχείων της πιστωτικής τους κάρτας
  • Εγγραφή πελατών, συλλέγοντας τα απαραίτητα στοιχεία (όπως στοιχεία επικοινωνίας και ακριβείς ημερομηνίες της διαμονής τους)
  • Καλωσόρισμα πελατών κατά την άφιξή τους και παραχώρηση δωματίων
  • Παροχή πληροφοριών για το ξενοδοχείο, τα διαθέσιμα δωμάτια, τις τιμές και τις παροχές
  • Ανταπόκριση σε παράπονα πελατών με έγκαιρο και επαγγελματικό τρόπο
  • Επικοινωνία με τις καμαριέρες, ώστε να διασφαλίζεται ότι όλα τα δωμάτια είναι καθαρά, τακτοποιημένα και πλήρως εξοπλισμένα για την ικανοποίηση των αναγκών των πελατών
  • Επιβεβαίωση ομαδικών κρατήσεων και πραγματοποίηση διευθετήσεων για εξατομικευμένες υπηρεσίες για πελάτες VIP και συμμετέχοντες σε εκδηλώσεις, όπως προσκεκλημένους γάμων
  • Πώληση επιπρόσθετων παροχών και υπηρεσιών, ανάλογα με την περίπτωση
  • Τήρηση ενημερωμένων αρχείων κρατήσεων και πληρωμών

Σύστημα Βάρδιας

Μισθός: 1100 ευρώ

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Shift schedule

Wages: 1100 euros

Mavromatis Employment Bureau LTD

About Mavromatis Employment Bureau LTD

Mavromatis Employment Bureau LTD, is a company specializing in finding the ideal staff according to every customer's and candidate's requirements at the same time. Our goal is to match job vacancies with the appropriate people. It is an intention for which we dedicate 100% of our time to achieve and perform the necessary assessment methods in order to ensure the best possible choice between candidates, so as to satisfy employer's and employee's needs that is fundamental for the success of every employment.

Having by our side business associates originating from countries such as Greece, India, Nepal, Sri-Lanka, Vietnam, Philippines, Egypt, Moldova etc., we have candidates specialized in various business sectors such as domestic workers, caretakers for the elderly, agriculture and live-stock laborers, cooks, waiters and nurses.

Our company's staff is properly educated so as to be able to know the special requirements of each of the above mentioned jobs. As a result, our staff can acknowledge the most qualified and talented employee that is ready to cope successfully with each sector's demands. Furthermore, we take the responsibility and the execution of all the necessary procedures that foreign staff recruitment presupposes. As a private employment agency with more than fifteen years of experience, we are approved and licensed by the Ministry of Labor and Social Insurance of Cyprus Republic's government, with license number 291. Also, we are member of the Pan Cyprian Association of Registered Private Employment Offices.

Success for us means a successful employment. Your satisfaction is our key of success. Having this in mind and with determination, we fully reclaim our potentials and we are by your side whenever you need us... that is probably what makes us special!

Industry
Unknown
Company Size
11-50 employees
Headquarters
Larnaka, CY
Year Founded
Unknown
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