Job Description

Level: Entry
Job Location: Memphis, TN 38106
Position Type: Full Time
Salary Range: $17.00 - $18.00 Hourly

Job Shift: AnyMorgan Steel, LLC is seeking a professional and friendly Receptionist to serve as the first point of contact for our customers, vendors, and visitors. This role is responsible for managing front desk operations, answering and directing incoming calls, handling will-call pickups, and supporting general office functions.
The ideal candidate is organized, dependable, and thrives in a fast-paced manufacturing environment while maintaining a positive and team-oriented attitude.
Key Responsibilities
Front Desk & Customer Service
- Greet and assist all visitors, customers, and vendors in a professional manner
- Provide excellent customer service and maintain a welcoming front office environment
- Manage sign-in procedures and direct visitors appropriately
Phone & Communication Management
- Answer and route incoming calls promptly and accurately
- Take clear and detailed messages when necessary
- Communicate effectively with internal departments (sales, operations, shipping)
Will-Call Coordination
- Assist customers with will-call pickups
- Coordinate with warehouse/shipping teams to ensure timely order retrieval
- Verify paperwork and maintain accurate records of pickups
Administrative Support
- Perform general office duties such as filing, data entry, and document organization
- Assist with basic reporting, scanning, and email correspondence
Support HR, accounting, or operations teams as needed
Required Skills &

Qualifications
- Strong verbal and written communication skills
- Friendly, professional demeanor with a customer-first mindset
- Ability to multitask and stay organized in a fast-paced environment
- Basic computer skills (Microsoft Office, email, data entry)
- Reliable attendance and punctuality
Preferred

Qualifications
- Previous receptionist, administrative, or customer service experience
- Experience in a manufacturing or warehouse environment is a plus
- Familiarity with order processing or will-call operations