Job Description

We are seeking an experienced Receptionist to join our team at the Midplaza Building in Sudirman, Jakarta. This role is responsible for delivering a warm and professional welcome to all visitors, while efficiently handling administrative and front-desk duties to support the smooth day-to-day operations of the organization.

Responsibilities :

• Deliver a professional and courteous welcome to all guests, clients, and visitors, ensuring a consistently positive first impression.
• Manage visitor flow by promptly directing guests to the appropriate departments or personnel.
• Handle incoming calls, messages, and inquiries accurately and professionally, escalating matters as required.
• Maintain excellent personal presentation, communication, and service etiquette in line with company standards and policies.
• Receive, record, and distribute incoming and outgoing correspondence (letters, documents, invoices, and parcels) in a timely and organized manner.
• Coordinate meeting room bookings, including scheduling, setup, and ensuring rooms are ready prior to use.
• Ensure meeting rooms remain clean, tidy, and well-stocked with required supplies.
• Oversee the cleanliness, orderliness, and overall comfort of the Level 25 lobby area.

Requirements

• Minimum Diploma (D3) in Office Administration, Secretarial Studies, Hospitality, or a related discipline.
• At least 1 year of experience as a Receptionist or Front Office staff is preferred.
• Well-groomed with a professional appearance.
• Strong communication and interpersonal skills with a courteous, service-oriented manner.
• Proficient in English, both spoken and written.
• Proficient in email communication and Microsoft Office (especially Word).