Job Description

What You'll Do:

• Provide front office support by signing in and greeting visitors, answering and routing incoming phone calls, taking appropriate messages, sorting and distributing mail, preparing UPS packages
• Assist with recruiting process and facilitating the interview process
• Routinely work with confidential and sensitive information
• Oversee interior building issues and liaise with property manager
• Control and keep track of loaner office key cards at reception desk
• Mentor and train other administrative staff and any other employees who work at the reception desk
• Assist with maintaining inventories
• Assist with maintaining break rooms, conference rooms, and kitchen areas to keep in a clean and orderly fashion
• Update MailChimp for marketing database
• Keep floor plans and phone lists up to date
• Create nameplates and ID badges for local employees
• Assist with other projects and duties as assigned

What You Bring:

• High School Diploma
• At least 1 year prior customer service, front office, or administrative experience
• Experience using multi-line phone system
• Experience utilizing Microsoft Office

Why CTI?

• We support career progression – 25% of our global staff is promoted annually and we have a structured mentoring program to provide the support you need to move forward
• We value education and training – We provide tuition reimbursement, partner with universities and colleges to create programs in our field, and have a dedicated training department
• We value our people - We have never had a layoff in our 20-year history, support a work-life balance with flexible schedules, and have provided cash bonuses every year for the past decade
• Our culture is unparalleled – Click here to learn more about “The CTI Way”
• We think globally and act locally – We have a global philanthropic program supporting our team’s efforts to improve their local communities (Click here to learn more about our “CTI Cares” program)

Important Note

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified LinkedIn page.

Please Note

• We will never communicate with you directly via Microsoft Teams Messaging or text message
• We will never ask for your bank account information at any point during the recruitment process

Equal Opportunity Employer/Veterans/Disabled