Job Description

We encourage applications from Indigenous Australians, people living with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTIQA+ people.

The Department of Justice supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated in order to participate in an interview or recruitment activity, please inform the contact listed at the end of this vacancy.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

Hours per fortnight

73.50 hours per fortnight - flexible options available.

Duties

• Warmly welcome clients, stakeholders and visitors and deliver exceptional, trauma informed customer service, responding appropriately to client’s needs and inquiries, adapting communication to meet the needs of diverse clients.
• Monitor and manage building access, ensuring only authorised personnel and visitors enter the premises, in line with security and safety protocols including visitor sign in and out procedures and reporting any unusual activity.
• Manage communication channels, including telephone, email and in person enquiries, ensuring timely and appropriate responses, using initiative, understanding and discretion to resolve more complex issues or problems.
• Handle sensitive client information with a high level of confidentiality, maintaining compliance with privacy and data protection standards.
• Schedule and manage appointments or meetings, ensuring smooth coordination between staff and clients and support office administration tasks, including filing, scanning and emailing.
• Co-ordinate and ensure timely distribution of incoming and outgoing correspondence and deliveries, liaising with maintenance, courier and delivery providers as needed.
• Actively participate in and contribute to the organisations work health and safety processes, including the development and implementation of safety systems, improvement initiatives and safeguarding practices for vulnerable people and related training.
• The incumbent can expect to be allocated duties, not specifically mentioned in this document, that are within the capacity, qualifications and experience normally expected from persons occupying position at this classification level.

Pre-employment Checks

The Head of State Service has determined that the person nominated for this vacancy is to satisfy a pre-employment check before taking up the appointment, promotion or transfer.

The following checks are to be conducted:

1. Pre-employment (National Police Record) checks for: Arson and fire setting, violent crimes and crimes against the person, sex-related offences, drug and alcohol related offences, crimes involving dishonesty, deception and/or conspiracy, making false declarations, malicious damage and destruction to property, serious traffic offences, crimes against public order or relating to the Administration of Law and Justice, Executive or the Legislative Power.
2. Disciplinary action in previous employment.
3. Identification check.

Download the Statement of Duties and any Associated Documents

Statement of Duties (358176) Receptionist - March 2026.docx

Statement of Duties (358176) Receptionist - March 2026.pdf

Information for applicants (Justice Support Services).docx

Information for applicants (Justice Support Services).pdf

How to apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. We do not require a separate statement addressing the selection criteria.

Please apply online by clicking the 'Apply Now' button.

Refer to the 'Information for Applicants' document for further information. Please note, attachments must be in Microsoft Word or PDF format.

For more information

Megan Ryan
Director Policy and Program Support
megan.ryan@justice.tas.gov.au
Phone: 0416 022 963