Job Description

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

Receptionist is the first point of contact for guests and visitors at the ROBINSON Support Office. In addition to reception responsibilities, this position includes general office duties and administrative support. This is an ideal role for someone who is friendly, organized, and customer service oriented.
The hours for this role are Monday to Friday, 8:00 am to 4:30 pm.
What you will do:
• Greeting clients and visitors in a friendly and professional manner, connect visitors with the appropriate person and provide directions to the meeting location
• Answering, screening and directing incoming phone calls
• Receiving deliveries; sorting and distributing incoming mail
• Coordinating courier pickups/drop offs
• Coordinate the management, distribution, and tracking of event tickets to customers, ensuring accuracy and smooth event access
• Organizing and assisting team and guests with meeting preparation (room and AV set up, refreshments, etc.)
• Provide administrative support including record maintenance and other related duties
• Maintaining reception area and common areas making sure they are welcoming and presentable
• Maintaining inventory of office supplies and schedule office equipment maintenance as required
• Assisting and supporting with event planning as required
• Assisting with travel arrangements as requested
• Other duties as assigned
What you bring:
• 1-2 years' experience in a similar role (receptionist, administrative assistant)
• Excellent written and verbal communication skills
• Proficient with Microsoft applications (Word, Excel, PowerPoint, Outlook)
• Experience working as part of a multi-location team
• Self-starter with a positive attitude who is comfortable working independently as well as part of a team

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario.  ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned it Platinum status among Canada’s Best Managed Companies. ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.