Job Description
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What We Do.
Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.
We are part of the IPH Group. IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Singapore, and Thailand. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs, and professional services firms worldwide.
We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.
The Opportunity.
Our Vancouver office is currently looking for a Receptionist to join our team. The Receptionist will play an essential role in our office and is required to be on-site on a full-time basis.
This is an excellent opportunity for a new graduate, or someone looking to begin a career in professional services.
Responsibilities.
• Welcome clients and guests at the front desk
• Answer and direct phone calls; monitor voicemails
• Manage incoming emails, mail, and deliveries; arrange couriers
• Provide phone reception backup for other offices
• Set up meetings, including catering
• Monitor and order office and kitchen supplies; maintain office kitchens and appliances
• Assist with basic housekeeping and office organization
• Support travel bookings and other administrative tasks as required
• Other duties may be assigned, as required
Qualifications, competencies and experience.
• Previous reception/front desk or hospitality/corporate experience would be an asset
• Ability to demonstrate a deep understanding of professional client services and care
• Ability to work alone and use own initiative
• Excellent organizational skills and attention to detail
• Excellent interpersonal skills including verbal and written communication
Compensation.
The base salary for this role will be positioned between $48,000 - $55,000 taking into consideration factors such as location, job-related knowledge, prior experience, qualifications, and internal equity.
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Smart & Biggar offers a comprehensive total rewards package including: A competitive compensation structure based on transparency, clarity and fairness A flexible benefits program Personal days to help balance personal and professional commitments Employee referral program Smart & Biggar is a proud member of the Law Firm Diversity and Inclusion Network (LFDIN), working to promote diversity and encourage a culture of inclusion in our Firm and the broader legal profession. We welcome applications from all qualified individuals. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants in advance for their interest; however, only those candidates selected for an interview will be contacted.
