Job Description

Job Title: Receptionist

Reports to: Assistant Manager/General Manager

About the Company:

AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers – not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day.

Responsibilities:

• Monitor front entry and maintain accurate sign-in records for all guests, vendors, and customers.
• Issue secure RFID badges and ensure access-control procedures and followed.
• Maintain a professional and courteous presence at the reception area.
• Interface with administrative staff to support daily office and operational functions.
• Print labels, organize documentation, and file operational paperwork accurately.
• Assist with general office tasks as needed to support workflow efficiency.
• Answer phones as needed.
• Communicate promptly with internal teams regarding visitor arrivals, deliveries, or vendor access.
• Maintain front-desk supplies, badge inventory, and necessary materials.
• Help ensure compliance with company policies and security expectations.
• Promote company values of kindness and customer service among night staff

Skill Requirements:

• 2-4 years of receptionist, front-desk, or administrative support experience in an office, warehouse, or operational environment.
• Strong customer service skills with the ability to greet and assist visitors, vendors, and customers professionally.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and ability to learn new systems such as access-control or badge-management software.
• Excellent communication skills, both verbal and written, bilingual English/Spanish preferred.
• Strong organizational skills and multitasking abilities, with attention to accuracy in documentation and visitor logs.
• Ability to handle confidential information with professionalism and discretion.
• Comfort working in a fast-paced environment, including managing multiple visitors and administrative task simultaneously .
• Basic technical aptitude for printing labels, operating office equipment, and troubleshooting front-desk devices.
• Reliable, punctual, and dependable with consistent attendance.

Education and/or Experience Requirements

• High School Diploma or GED
• 2-4 year of minimum experience in Customer Service/Receptionist

Physical Requirements:

• Regularly required to stand, walk, sit, reach with arms, talk or hear and use hands to finger, handle or feel objects, tools or controls.
• The employee is occasionally required to climb or balance, stoop, kneel, crouch and may occasionally use ladders for a variety of tasks.
• The employee must frequently lift and/or move 10-25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Must be able to read, write, comprehend instructions given.
• Frequent sitting, standing, walking, bending, and reaching required.
• Must be able to work in a warehouse/outdoor environments.

As a member of our team, you will enjoy:

• Medical: HMO & PPO options
• Dental: HMO & PPO In-Network
• Vision Plan
• Company-Paid Life Insurance
• Health Flex Spending Account (FSA)
• 401(k) Retirement Plan
• Weekly pay periods (every Friday)
• Employee Assistance Program (EAP)
• Vacation & Sick Pay
• Paid Holidays
• Veteran’s day off with pay for associates who served in the military
• Career Advancement and Development Opportunities.

Schedule: Morning shift, plus overtime and Saturdays as needed.

Pay Range: $19.00- $21.00 per hour (DOE)

All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S.

Equal Opportunity Employer/ Veterans encouraged to apply.