Receptionist – Meineke Auto Repair (Boilingbrook, IL)
**Location:** Boilingbrook, Illinois
**Reports To:** Store Manager
Position Overview
We are seeking a highly organized and customer-focused Receptionist/Administrative Assistant to support daily operations at our Meineke Auto Repair shop in Mundelein. The ideal candidate will combine strong communication skills with practical problem-solving ability, ensuring excellent customer experiences while assisting the store team with administrative and operational tasks. This role requires initiative, professionalism, and a willingness to step in wherever needed to help the shop succeed.
Key Responsibilities
Customer Communication
· • Keep multiple customers updated on the status of their vehicle repairs. · • Handle incoming phone calls and in-person inquiries with professionalism. · • Respond to customer complaints with empathy, patience, and solutions-focused communication.
Operational Support
· • Assist in managing daily shop operations as directed by the Store Manager. · • Receive, log, and organize incoming parts deliveries. · • Process returns of unused parts and maintain proper records. · • Order shop supplies and ensure adequate inventory levels for smooth operations.
Team & Store Success
· • Support the shop team by coordinating administrative tasks and reducing bottlenecks. · • Step in to help with other duties as needed to ensure store goals are met. · • Maintain a professional, positive presence that represents the Meineke brand.
Qualifications
· • Previous administrative, customer service, or office support experience (automotive industry experience a plus). · • Strong communication and interpersonal skills; ability to remain friendly and professional in high-pressure situations. · • Highly organized, with the ability to manage multiple tasks and priorities. · • Basic computer skills (MS Office, point-of-sale systems, or similar). · • Reliability, punctuality, and a proactive “do what needs to be done” attitude.
Compensation & Benefits · • Annual salary: $50,000 to $55,000 depending on experience. · • Competitive hourly wage based on experience. · • Opportunity for advancement within a growing automotive repair business. · • Employee discounts on auto repair services. · • Supportive team environment.
Compensation: $45,000.00 - $55,000.00 per year
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.
Proudly serving America since 1972, Meineke has an unparalleled reputation for customer service and quality workmanship. With over 900 Meineke Car Care Center franchises located throughout the United States and around the world, we continue to be the most recognized, trusted and revered brand in automotive repair.
Meineke is one of the cornerstone franchise companies of Driven Brands, the nation's leading automotive franchise holding company with nearly 2,700 units operating throughout North America. Driven Brands provides management services and synergies to not only Meineke, but also Maaco, CARSTAR, Econo Lube N' Tune, 1-800 Radiator, and our Mobile Services Division. The collective power and support of the nation's leading automotive aftermarket companies creates a secure and one-of-a-kind, entrepreneurial opportunity.
Meineke has come a long way since 1972 in Houston, Texas when Sam Meineke began with only one store and a single product line. He also started with a simple concept: he would provide quality products and workmanship at a fair price and repair vehicles correctly, the first time. Today, still based on Sam's ideals, Meineke is one of the most recognized and trusted brands in North America.
We have successfully adapted our automotive franchise system to the one-stop model that today's consumer are looking for. Our franchisees share a nationally recognized name, a broad range of services, hands-on training, and a system that's geared to business success.
So if cars make you tick, or if you’d like to find someone to help your car get over its tick, we’d love to hear from you. For more information, visit us at www.meineke.com or www.meinekecareers.com for job information.
You can connect with us too:
Twitter: http://twitter.com/meinekecarcare
Facebook: http://www.facebook.com/meinekecarcareusa
YouTube: http://www.youtube.com/user/MeinekeCorp
