Job Description

Receptionist

Blackheath, Cape Town
Salary: R12 500 gross per month

About the Role

A well-established organisation is seeking a professional and well-spoken Receptionist to manage front office duties and switchboard operations. The successful candidate will be the first point of contact for visitors and callers, and will also provide administrative support to various departments to ensure smooth day-to-day office operations.

This is a vital role that requires strong interpersonal skills, excellent time management, and a welcoming, service-oriented attitude.

Key Responsibilities

Front Office & Switchboard Management

• Professionally answer and manage all incoming calls across the group
• Take and relay accurate messages to relevant team members
• Greet and assist walk-in visitors in a courteous and professional manner
• Maintain a tidy and welcoming reception area

Administrative Support

• Maintain and organise office filing systems (employee documents, permits, etc.)
• Schedule and coordinate boardroom bookings; send out calendar invites
• Assist with permit and wayleave applications as required
• Provide data capturing and general administrative support when needed

Minimum Requirements

• Grade 12 / Senior Certificate
• At least 1 year of experience in a similar receptionist or administrative support role
• Strong command of English and another South African language (bilingual essential)
• Good telephone etiquette and strong interpersonal skills

• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Professional demeanour with a strong sense of responsibility
• Good organisational, time management, and problem-solving abilities
• Able to work independently and under pressure
• Friendly, approachable, and confident communicator on all levels