Welcome Break

Reception Team Member

Welcome Break  •  £12.85/hr  •  Leeds, GB (Onsite)  •  12 hours ago
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Job Description

Hotel Receptionist
Welcome Break, Ramada Leeds ,LS9 0AS

Immediate start available | part‑time hours to include Mornings (7am-3pm), Evening (3pm-11pm) and Nights Shifts (11pm - 7am) across weekdays and weekends.
Earn up to £12.85 per hour, plus £1 meals on every shift

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break Ramada hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.

This role could be a great fit if you:

  • Enjoy delivering friendly, welcoming service and helping people feel at ease
  • Can stay calm, organised and professional when it gets busy
  • Take pride in getting the details right—bookings, payments, and guest requests
  • Like working as part of a supportive team and are happy to learn new systems (full training provided)

What you’ll do as a Hotel Receptionist

  • Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
  • Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
  • Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently

What you’ll get as a Hotel Receptionist at Welcome Break:

  • £1 meals on every shift
  • Flexible working patterns
  • Immediate start available + overtime if you want it
  • 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
  • My Welcome Break discounts – savings at hundreds of retailers
  • Incentive schemes to reward great performance
  • Clear career progression & development opportunities
  • Apprenticeship programmes where you can learn and earn at the same time
  • Holiday allowance that grows with service
  • Cycle to Work scheme
  • Free onsite parking
  • Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Ready to become a Hotel Receptionist? Apply through our careers page now.

Welcome Break

About Welcome Break

Welcome Break is one of the UK’s leading motorway service area operators, running 53 service areas and 31 hotels across the UK. Welcome Break amenity buildings, fuel forecourts, EV charging and hotels are open 24 hours a day, 365 days a year and attract 85 million customers annually.

We've been around for over 60 years and are in locations across the UK. Our 5,000+ strong team strive to proudly and passionately offer our customers’ world class hospitality and retail brands such as Starbucks, KFC, Burger King, Subway, Waitrose and WHSmith, as well as hotels under the Ramada and Days Inn brands. We are majority owned by Applegreen, a global leading roadside convenience retailer, with operations across the UK, Republic of Ireland and the USA.

Our business is about people, the 85 million people who visit our sites each year and the teams who make the business the success it is. Every one deserves to get a warm welcome and enjoyable break with the very best service, facilities, food and drinks we can provide.

Providing customers with a welcome break is really important to us. Every day here is as challenging as it is enjoyable, as rewarding as it is fun. We believe that the same should be true once our working day is over, so we do everything we can to make sure our teams can get their work/life balance just right!

Everyone has an equal opportunity to succeed at Welcome Break. To make sure that those achievements are recognised, we have many recognition schemes, most of which are peer to peer recognition. What’s more, we work hard to build a culture of openness, listening to customers and our own people so we can identify opportunities to improve service, innovation and engagement.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Newport Pagnell, GB
Year Founded
1959
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