Älmhult is where IKEA began, and where we continue to challenge ourselves to find better ways forward.
People from all over the world come here to work, live, visit and experience the destination Älmhult and IKEA. It is a place where ideas become reality, where different perspectives meet and where we work together to create experiences that matter to co-workers, guests and the many people.
At IKEA Älmhult AB, around 270 co-workers develop and operate IKEA Museum, IKEA Hotell, restaurants, meeting places and experiences that make Älmhult a destination in its own right. As we continue to grow and develop, we are looking for people who want to be part of the journey.
And this is where you come in.
Great guest experiences often start with the first welcome. As Reception Team Leader, you will play an important role in shaping how guests experience IKEA Älmhult, leading part of the Reception team and ensuring excellent service throughout the guest journey.
In this role, you will be responsible for the daily operation of our reception areas daily operation in IKEA Hotell, IKEA Museum, Museum of furniture studies and Aktivitetshuset, creating a welcoming first impression and ensuring a smooth experience from arrival to departure. You will lead, support and develop Reception co-workers, helping them deliver great service while creating an engaging and high-performing team environment.
You will work closely with the Reception Manager and colleagues across Hospitality & Hotel to ensure efficient front office operations and strong daily performance. The role also includes handling guest inquiries, supporting service recovery, coordinating daily operations and contributing to commercial initiatives that strengthen both guest satisfaction and business results.
As a leader, you will coach and support your team, contribute to recruitment and succession planning, and help create a safe, inclusive and inspiring work environment where co-workers can grow and perform at their best.
Success in the role will be reflected in engaged co-workers, smooth daily operations and guests who consistently experience Älmhultish Hospitality. Through your team, you will help strengthen IKEA Älmhult as a destination.
We are looking for someone who enjoys leading people, creating great guest experiences and taking an active role in daily operations.
You have a strong service mindset and understand how small details can make a big difference to the overall guest experience. You are comfortable making decisions, solving problems and supporting others in a fast-paced environment where no two days are the same.
Experience from reception, hospitality, hotel operations or another guest-facing service environment will be valuable. Equally important is your ability to build trust, create engagement and lead by example.
This is an opportunity to lead from the front and play a key role in how guests experience IKEA Älmhult every day. You will combine operational leadership, hospitality and team development while working in an international environment where people, culture and guest experiences are at the heart of what we do. If you enjoy leading by example, supporting others and creating memorable guest experiences, we would love to hear from you.
We recruit based on values, competence, potential and diversity, and we welcome applications from people with different backgrounds, experiences and perspectives.
Please submit your application no later than 15 November. Apply with your CV only – there is no need to submit a cover letter. Instead, you will have the opportunity to tell us more about your experience through the screening questions in the application system. We encourage you to apply as soon as possible, as interviews may begin before the application deadline.
As we continue to support co-workers through organisational change, internal candidates may be considered alongside external applicants throughout the process. At the same time, we are excited to welcome new perspectives and experiences and look forward to hearing from candidates both within and outside IKEA.
If you have any questions about the role, the recruitment process, or if you require any adjustments during the recruitment process, please contact Recruiter Therese Carlsson at therese.carlsson1@inter.ikea.com or Hiring Manager Sara Schill at saracharlotta.schill@inter.ikea.com.
We welcome your application!
ONE BRAND, MANY COMPANIES AND MANY, MANY PEOPLE
We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”.
How we realise this vision is based on our shared humanistic values. These values are the foundation of our work and our inclusive, open and honest culture where you can be yourself. Our culture is based on the spirit of togetherness, enthusiasm and fun. And we’re always looking for people who share our positive attitude and values.
IKEA unites thousands of co-workers and hundreds of companies with different owners, all over the world, organised in a franchise system. It’s one brand but it reaches millions of hearts and homes.
ABOUT INTER IKEA GROUP
The purpose of Inter IKEA Group is to secure continuous improvement, development, expansion and a long life of the IKEA Concept. It has three core businesses: Franchise, Range & Supply and Industry.
• Inter IKEA Systems B.V. is the owner of the IKEA Concept and the worldwide IKEA franchisor. The assignment is to continuously develop the IKEA Concept and to ensure its successful implementation in existing and new markets. 11 different groups of companies own and operate IKEA sales channels under franchise agreements with Inter IKEA Systems B.V. A large group of franchisees are owned & operated by INGKA Group. Inter IKEA Systems B.V. also assigns different IKEA companies to develop range, supply and communication.
• IKEA Range & Supply is responsible for developing and supplying the global IKEA range. This means working with the whole value chain: from the needs and wants of the many people, through product development and the sourcing of raw materials, to a product’s end-of-life.
• IKEA Industry is the largest producer of wooden furniture in the world and manufactures wood-based furniture for the IKEA product range. We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
We can offer a wide variety of exciting roles and assignments - from product development to production and from distribution and store design to interior design. And much, much more! And we’re always looking for people who have the desire to learn and grow professionally right along with our business.
