La Petite Maison (LPM)

Reception & Reservations Manager (Future opening)

La Petite Maison (LPM)  •  Dubai, AE (Onsite)  •  3 hours ago
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Job Description

Join the team behind one of the world's most celebrated restaurant brands. At La Petite Maison, we are known for exceptional service, timeless French-Mediterranean cuisine, and a real passion for hospitality.

Now a new LPM is coming to the beach, in one of Dubai's most beautiful waterfront locations. Think French Riviera by the sea: relaxed elegance, sunshine, rosé at sunset, and that special LPM feeling. Come and help us create unforgettable experiences, the LPM way. 🍅🍋

The Role

As a Reception & Reservations Manager, you're the first voice and the first impression of our beachfront destination. You lead the reservations function end to end — running the book, maximising covers, and making sure every guest, from first-timer to regular VIP, feels looked after before they even arrive. You lead a small team and sit right at the intersection of guest relations, service and revenue.

What you'll do

Lead, train and schedule the team, setting service standards and etiquette

Maximize covers and manage the book smartly across peak and quiet periods

Build and protect rich guest profiles — preferences, occasions, VIPs — for a personalized welcome

Work hand in hand with Guest Relations, front of house and management on flow, VIPs and special requests

Handle escalations, large bookings and special requests with charm and precision

Keep guest data accurate, confidential and working for the business

What you need

3–5 years in reservations or guest relations within luxury hospitality, ideally with team-lead experience

Experience running a reservations book (SevenRooms or a similar platform is a strong plus)

Warm, polished communication — you sound like LPM on the phone and in writing

Highly organized, detail-obsessed and calm under pressure

A guest-first mindset with a commercial eye on covers and revenue

Fluent English; additional languages are a real asset

Why Choose Us

Competitive salary and performance-based incentives

Comprehensive medical insurance

The rare chance to open a landmark beachfront destination

Be part of LPM, where every detail matters and every guest is celebrated.

La Petite Maison (LPM)

About La Petite Maison (LPM)

La Petite Maison is the home French Riviera-inspired cuisine with locations in London, Dubai, Miami, Abu Dhabi, Hong Kong, Riyadh, Limassol, Doha, Las Vegas and Mykonos.

LPM is first and foremost food-driven, and ingredient-led with fresh and light French Riviera-inspired cuisine. LPM’s simplicity is found in fresh Mediterranean produce, with dishes using artichokes, courgettes, lemons, olives, and tomatoes, alongside the freshest seafood, meat, and pasta.

The menu, designed for sharing amongst the table, is complemented by a substantial French wine list that includes an extensive selection from Provence.

LPM’s authentic cuisine perfectly blends with the ambience of each of its locations, which are renowned for a pared back environment reminiscent of the Côte d’Azur, framed in a light colour palette with accents of fine linens and marble. At all the restaurants, the gorgeous interiors feature the same touches with eclectic art and occasional "Belle Époque"​ accessories.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
London, GB
Year Founded
2007
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