Job Description

Reception Kaimahi

• Are you looking
  to join a close-knit and supportive team?
• Are you
  passionate about helping whānau improve their health and wellbeing? 

About the
organisation

He Waka Tapu is a Kaupapa
Māori organisation who have been supporting individuals and the community for
over 30 years. He Waka Tapu works to increase the health and wellbeing of
Whānau.

About the role

The Reception Kaimahi will
provide a professional level of tautoko to all whaiora, manuhiri and kaimahi
that attend our site at 161 Pages Road.

One of our core values is
manaakitanga, which means hospitality and prioritising others' needs. This is
crucial in this role, where providing excellent support ensures that everyone
who accesses our services feels respected and prioritised.

Responsibilities
include:

• Answering phone
  calls, emails and addressing visitors in a timely manner. 
• Managing business
  needs, this includes stationary, equipment and other requirements as requested. 
• Arranging and
  liaising with onsite contractors for property maintenance including sign-in register.
• Managing room
  bookings across the entire He Waka Tapu site for both internal and
  external requests.
• Managing fleet
  coordination, including fleet management software and the maintenance of
  He Waka Tapu vehicles.
• Support with
  referrals and allocations processes for all whaiora accessing our
  services.
• Additional
  administrative tasks as they arise.

Work Hours:
This is a permanent full-time role: Monday to Friday from 8:30 AM – 5:00 PM (40hrs
per week)

Skills and
experience

We are looking for a
confident, grounded individual with a warm and engaging personality to join our
team. The ideal candidate will be self-motivated, well presented, and
passionate about delivering exceptional service to our people. You should
possess excellent communication skills, be proficient in using a variety of
software platforms, demonstrate strong time management and organisational
abilities, and ideally have effective de-escalation skills. Experience working
in a Kaupapa Māori organisation or a similar environment would be an advantage.

Benefits and perks

• Ongoing
  professional development and training
• Life insurance
• Free Gym
  Membership
• Kaimahi
  wellbeing connection days
• Lots of kai

Our Culture

Me
mahi tahi tātou mo te oranga o te whānau

Working together for the
wellbeing of family

Our services are delivered
using a kaupapa Māori framework encompassing Tinana (physical well-being),
Wairua (spiritual well-being), Hinengaro (mental well-being), Whānau (family
well-being).

Our values help to guide
an understanding of how to embed and practice meaningful and robust engagement
to ensure that He Waka Tapu is the go-to place for practical knowledge about
Whānau wellbeing.

Manaakitanga

We
are respectful and show generosity and care for others, ensuring everyone’s
mana is enhanced

Whānaungatanga

We
build relationships through shared experiences and working together

Rangatiratanga

We
lead by inspiring others to see what is possible

Whakākoako

We all learn

For further information
about the work that we do, check out our organisation online at http://www.hewakatapu.org.nz.

If you wish to apply,
please ensure to include your CV and a cover letter to your application. If you
have any questions about the role, please email nikki.harley@hewakatapu.org.nz

Please note that
Applicants for this position should have the legal right to work in New
Zealand.