Job Description

At Lion, we’re all about being at the heart of good times - and every great experience starts at the front desk.

We’re looking for a warm, proactive and super reliable Reception & Facilities Coordinator to be the face of our York St office. You’ll create standout first impressions, keep the office running smoothly, and bring a calm, can-do energy to everything you do.

If you’re organised, people-focused and love being the go-to person who makes things happen - this role is for you.

What you’ll do

• Keep reception looking sharp, stocked and running smoothly each day
• Be the first point of contact - welcoming visitors with a friendly, professional approach
• Manage our Visitor Management System (VMS) and guest passes
• Deliver exceptional customer service in every interaction
• Coordinate office and kitchen supplies (ordering and stock levels)
• Manage calls, mail and couriers efficiently
• Log and triage maintenance issues, supporting quick resolution
• Support facilities admin (purchase orders, invoices, compliance)
• Complete daily floor walks to ensure spaces are set up and ready to go

In this highly connected role at the heart of the office, you’ll build strong relationships and gain exposure across different teams.

This opportunity has become available due to an internal promotion and is a great springboard for those interested in future opportunities – previous Event Coordinators have moved into EA roles, Marketing, P&C and beyond.

How it works

• 3 days per week
• Flexible on which days - we’ll work with you

What you’ll bring

• A sunny, positive energy and genuine love of helping people
• Reliability - you’re someone the team can count on
• A proactive mindset (you spot things and fix them before they become issues)
• Strong organisation and time management skills
• Confidence to make decisions and take ownership
• Excellent communication skills
• Attention to detail and problem-solving ability
• Solid Microsoft Office skills

Why you’ll love it

• You’ll be the heartbeat of the office - setting the tone, creating great first impressions and making sure everything runs smoothly
• Growth on tap - Whether you’re deepening your craft or exploring something new, Lion offers real opportunities, not just good intentions
• A culture you can feel - Open, inclusive and down-to-earth. We celebrate wins, learn fast, and look out for each other
• Wellbeing matters - From mental health support to wellbeing initiatives, we’re committed to helping you feel your best - at work and outside it
• Great perks (yes, including the beer) - Competitive salary, a bar onsite at our office and access to events and experiences that make working in beer pretty special
• Purpose beyond profit - As part of Lion, we’re committed to sustainability and doing the right thing for our communities and the planet
• Iconic brands, real impact - You’ll be working on brands with history and heart, with the chance to make your mark on what comes next

Apply

If this sounds like you, we’d love to hear from you. Apply online now!