Job Description

Reception / Administration Officer (Full-Time, In-Centre)

Sunshine Coast | Vitality Movement Centre, Birtinya
Join a growing Sunshine Coast clinic and be the first point of contact for our clients.
Work alongside a supportive multidisciplinary team in a modern space.
Full-time, stable role with opportunities to grow.

About the Role

We're looking for a Reception / Administration Officer to join our Sunshine Coast clinic.

As the first point of contact, you'll play a key role in creating a positive experience for every client while supporting the day-to-day operations of a busy allied health clinic.

You'll work closely with our clinicians and admin team to keep things running smoothly.

Key Responsibilities

Reception & Client Experience

• Welcome clients and visitors in a warm, professional manner
• Manage incoming calls, emails, and enquiries
• Book and coordinate appointments across clinicians
• Maintain a calm, organised, and welcoming clinic environment

Administration

• Manage clinician diaries and scheduling
• Process payments, invoices, and billing enquiries (NDIS, Medicare, private)
• Support referral intake and direct enquiries appropriately
• Assist with client communications and documentation
• Maintain accurate records in systems such as Splose
• General admin including data entry, inbox management, and stock

About You

• Minimum 2+ years of previous reception, administration, or customer service experience required
• Confident using Microsoft Office and client management systems
• Healthcare, allied health, or NDIS experience highly regarded

You are:

• Friendly, professional, and approachable
• Highly organised with strong attention to detail
• Able to manage competing priorities in a busy environment
• Proactive and team-focused
• Someone who genuinely enjoys helping people

What We Offer

• Full-time, in-centre role at Vitality Movement Centre
• Supportive multidisciplinary team environment
• Ongoing training and development opportunities
• No shift work or on-call requirements
• Access to EAP and staff benefits
• Opportunity to grow within a developing Sunshine Coast service

About Intrinsic Health Group

Intrinsic Health Group provides allied health services to people of all ages across Queensland.

Our Sunshine Coast clinic is a growing, multidisciplinary service supporting clients across Support at Home, CHSP, NDIS, DVA, and private funding.

Apply

If you're looking for a role where you can make a meaningful contribution each day, we'd love to hear from you.

people@intrinsichealth.com.au