Job Description

About the Role

We are looking for an experienced Inbound Supervisor to lead and oversee the receiving operation of a fast-growing grocery distribution center.

In this role, you will lead a team of Team Leaders and Receiving Officers, manage the flow of goods from supplier arrival through receiving and putaway handover, and ensure that every receipt is processed accurately, safely, and within the required timeline.

Key Responsibilities

• Plan the daily inbound schedule and allocate manpower based on truck arrivals and inbound volume.
• Supervise unloading, counting, PO receiving in the WMS, and putaway handover.
• Ensure all open receipts are closed on the same day with no end-of-shift backlog.
• Enforce cold chain, FEFO, expiry, and quality control requirements across ambient, chilled, frozen, and fresh products.
• Lead, train, and develop the receiving team while monitoring individual productivity and performance.
• Coordinate with Planning, Commercial, and Suppliers to ensure smooth inbound operations.
• Monitor inbound volumes, productivity, and open receipts.
• Identify recurring operational issues and support process and system improvements.
• Maintain strong floor presence and ensure compliance with warehouse procedures and standards.

Requirements

Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business, or equivalent experience.

3–5 years of experience in warehouse operations, including 2+ years supervising a receiving/inbound team

Experience in Grocery, FMCG, Retail, or Food Distribution, preferably with multi-temperature handling.

Hands-on experience with WMS, including receiving, PO/ASN, and putaway.

Strong Microsoft Excel skills.

Solid knowledge of Food Safety, Cold Chain, and Expiry Control

Proven people management and strong warehouse floor presence.

English and Arabic, written and spoken.

Willingness to work shifts, weekends, and peak seasons