Job Description

Minimum requirements:

• Degree/diploma in supply chain/warehousing field beneficial
• 3 years relevant experience within the warehousing environment
• Administrative capabilities
• Computer skills
• Ability to solve discrepancies when highlighted
• Ability to identify discrepancies in terms of stock condition and quantity
• Good communication skills
• Planning skills
• Knowledge of warehouse processes and packaging standards applicable to the department
• Knowledge of planning and organising the receiving process to ensure smooth running of the entire receiving process
• Have product knowledge
• Have knowledge and understanding of all the Standard Operating Procedures pertaining to their function
• Have knowledge and understanding of how to use the system within the operation
• Have knowledge and understanding of company policies
• Have knowledge and understanding of the Health and Safety procedures and requirements
• Have a knowledge and understanding of the ISO 9001 procedures 

Responsibilities:

• Ensure that the Standard Operating Procedures are known, understood, trained on and maintained to ensure that the receiving procedures are carried out correctly
• Understand and know how to make use of the various systems in the business
• Ensure effective planning of inbound stock is done daily as per the volumes to be received
• Ensure effective planning of staff requirements to manage volumes expected
• Ensure that sufficient materials and equipment is available to effectively carry out the receiving tasks
• Ensure that all stock is handled in a manner which maintains the condition of the stock and its packaging as well as any specific the requirements of the products
• Carry out investigations where required for discrepancies of documentation, vehicles, seals or products upon receiving
• Communicate issues with the customer where necessary
• Resolve all issues within 24 hours
• Escalate all issues which cannot be resolved to the respective Manager
• Ensure all receiving reports are managed, maintained, monitored, actioned upon and reported to the respective managers
• Analyse receiving stats from reports and use the information to action as required
• Ensure that control of all documentation is maintained at all times and all filing is up to date
• Ensure all stock is put away on time daily
• Ensure that product master information is correctly recorded upon inbound of new products and SKU changes
• Ensure that receiving KPIs are known, understood, measured, managed and maintained and reported on
• Ensure NCRs/NCPs and IOs are raised daily
• Ensure that all NCRs/NCPs and IOs are closed off within the required lead times (5 working days)