Job Description

At Kimpton Sevn Dubai, operational excellence begins long before a guest experiences the hotel.

Every ingredient, beverage, operating supply, amenity, piece of equipment, and consumable entering the hotel must be received accurately, controlled carefully, stored correctly, and made available to the teams who bring the guest experience to life.

We are seeking a Receiving Clerk cum Storekeeper who combines attention to detail, strong organisation, and a disciplined approach to receiving and inventory control.

Reporting to the Cluster Director of Finance & Business Support, you will play an important role in protecting the accuracy and integrity of the hotel's purchasing, receiving, stores, and inventory processes.

You will be a key connection between Procurement, Finance, suppliers, and hotel operations—ensuring that every delivery is properly checked, documented, stored, and controlled.

One Delivery. One Record. One Shared Standard.

At Kimpton Sevn Dubai, strong inventory control is built through accuracy, discipline, and teamwork.

As Receiving Clerk cum Storekeeper, you are responsible for ensuring:

• Every delivery is checked against the approved purchase order and supporting documentation
• Quantities, quality, specifications, condition, and expiry dates are properly verified
• Goods received are accurately recorded in the relevant system
• Stock is stored correctly, safely, and systematically
• All stock issues and movements are properly documented
• Discrepancies are identified and reported promptly
• Receiving and storage areas remain clean, organised, and secure
• Finance and operational teams have reliable inventory information

You are a key control point in the hotel's inventory cycle.

Why This Role Matters

Every item received represents a financial commitment and an operational requirement.

As Receiving Clerk cum Storekeeper, you will:

• Ensure goods are received only against appropriate documentation and approved requirements
• Protect the hotel from shortages, over-deliveries, damage, expiry, and unnecessary wastage
• Maintain accurate receiving and inventory records
• Support physical stock counts and inventory reconciliation
• Ensure stock is issued correctly and against authorised requisitions
• Apply FIFO/FEFO principles where applicable
• Support Finance with accurate information for inventory control and reporting
• Maintain strong documentation for audit and compliance purposes

Your accuracy protects both the hotel's inventory and its financial integrity.

Be the Control Behind Operational Excellence

You are organised, reliable, detail-focused, and comfortable working with both physical products and administrative records.

Through your role, you will:

• Check every delivery with care and attention to detail
• Maintain accurate records of goods received and issued
• Keep stock organised and easy to identify
• Monitor product condition, expiry dates, and storage requirements
• Communicate discrepancies clearly and promptly
• Support hotel departments with timely and accurate stock distribution

You ensure that products move from supplier to storage to operation with control and accountability.

What We’ll Support You to Do

Build Strong Receiving Foundations

• Establish accurate and disciplined receiving practices from pre-opening

Support Financial & Inventory Control

• Maintain reliable records that support Finance, Procurement, and operational decision-making

Strengthen Stock Management

• Ensure products are stored, monitored, issued, and reconciled correctly

Maintain Operational Readiness

• Help build an organised, efficient, and fully controlled receiving and stores operation from day one

The Gig

Reporting to the Cluster Director of Finance & Business Support, the Receiving Clerk cum Storekeeper plays an essential role in establishing strong receiving, stores, and inventory controls at Kimpton Sevn Dubai.

• The Opportunity: Help build receiving and stores operations for an exciting new hotel from the ground up
• The Focus: Accuracy, inventory control, documentation, and operational support
• The Impact: Protect hotel stock while ensuring operational teams receive the products they need, when they need them

You are a key support pillar connecting Procurement, Finance, suppliers, and hotel operations.

Stay Human

At Kimpton, hospitality is personal—but great hospitality also depends on the people working behind the scenes.

In this role, you will:

• Show honesty, ownership, and accountability in everything you do
• Build positive relationships with suppliers and hotel colleagues
• Support your team with professionalism and a service-focused attitude
• Communicate openly when issues or discrepancies arise
• Take pride in maintaining high standards of organisation and control
• Embrace learning, improvement, and new ways of working

Every great guest experience starts with great operational foundations.

Your Day-to-Day

No two days are the same; your responsibilities will span a range of operational, administrative, and collaborative activities, including but not limited to:

Receiving Operations

• Receive food, beverage, operating supplies, equipment, amenities, and other hotel deliveries
• Check deliveries against approved purchase orders and delivery notes
• Verify quantities, weight, quality, specifications, packaging, and condition
• Check expiry dates and shelf-life requirements
• Check temperature-sensitive products upon arrival
• Identify and report damaged, incorrect, expired, or non-conforming goods
• Reject or quarantine goods when they do not meet established requirements
• Ensure accepted goods are transferred promptly to the correct storage location

Documentation & System Control

• Prepare receiving documentation accurately and on time
• Record all goods received in the relevant hotel system
• Match purchase orders, delivery notes, and receiving records as required
• Record shortages, excess quantities, damages, substitutions, and rejected items
• Maintain organised records for Finance, audit, and inventory-control purposes
• Escalate discrepancies promptly to the Cluster Director of Finance & Business Support and relevant stakeholders

Stores & Inventory Management

• Arrange products in their designated storage locations
• Maintain clear labelling, identification, and organisation of stock
• Ensure appropriate storage conditions are maintained
• Apply FIFO/FEFO principles where applicable
• Monitor stock levels, expiry dates, damaged items, and slow-moving inventory
• Maintain clean, secure, hygienic, and accessible storage areas
• Ensure food products and chemicals are appropriately segregated

Stock Issuing & Distribution

• Issue stock to hotel departments against approved requisitions
• Verify item descriptions and quantities before issuing
• Record all stock issues accurately
• Coordinate timely distribution of supplies to operational departments
• Monitor returns of unused or incorrect items where applicable
• Ensure all stock movements are properly documented

Stock Counts & Reconciliation

• Participate in regular physical inventory counts
• Assist with month-end inventory procedures
• Compare physical stock against system records
• Identify and report stock variances
• Support investigations into discrepancies and unexplained stock movements
• Provide accurate information to Finance and Procurement when required

Supplier & Procurement Support

• Coordinate delivery schedules with suppliers and Procurement
• Communicate professionally with supplier representatives and delivery personnel
• Report supplier quality issues and delivery discrepancies
• Assist with follow-up of outstanding or incomplete deliveries
• Provide information regarding stock availability and received quantities

Food Safety, Hygiene & Compliance

• Follow HACCP, food safety, hygiene, health, and safety procedures
• Ensure food products are handled and stored appropriately
• Monitor chilled and frozen products according to required standards
• Maintain clean and hygienic receiving and storage areas
• Store chemicals and controlled products safely and appropriately
• Participate in audits, inspections, and corrective action procedures

Pre-Opening Support

• Assist with the setup and organisation of receiving and storage areas
• Support pre-opening deliveries and opening stock
• Establish appropriate storage locations and product organisation
• Support inventory system setup and stock master verification
• Assist with initial stock counts and inventory reconciliation
• Participate in SOP implementation, training, and operational readiness activities

What Success Looks Like

• Accurate and timely receiving of all hotel deliveries
• Complete and reliable receiving documentation
• Accurate inventory records and stock balances
• Proper matching of purchase orders, delivery documentation, and receiving records
• Minimal stock discrepancies, damage, expiry, and wastage
• Correct and timely distribution of supplies to hotel departments
• Well-organised, secure, hygienic, and controlled storage areas
• Strong compliance with Finance, Procurement, food safety, and inventory procedures
• Effective support of month-end inventory and reconciliation processes
• Reliable information provided to Finance and hotel operations
• Successful pre-opening receiving and stores readiness

Who This Role Is Perfect For

• Organised hospitality professional with experience in receiving, stores, warehouse, or inventory operations
• Detail-focused and comfortable working with stock records and documentation
• Reliable, honest, and accountable
• Comfortable communicating with suppliers and hotel departments
• Strong interest in inventory control and operational efficiency
• Team player with a positive and service-focused attitude
• Physically capable of handling and moving hotel supplies as required
• Comfortable working in a fast-paced hotel environment
• Motivated to help build a strong operation from pre-opening

What We Need From You

Ideally, you bring some (or all) of the following qualifications and experience.

Education

• High school diploma or equivalent qualification preferred
• Training or certification in hospitality, logistics, purchasing, stores, or inventory management is an advantage

Experience

• 2–3 years of experience in hotel receiving, stores, warehouse, inventory, or related operations preferred
• Experience in a luxury, lifestyle, or upscale hotel environment is an advantage
• Familiarity with hotel purchasing or inventory systems preferred
• GCC/Dubai hospitality experience is beneficial
• Pre-opening experience is an advantage

Skills & Attributes

• Strong attention to detail and accuracy
• Good numerical and record-keeping skills
• Strong organisational and time-management skills
• Honest, dependable, and accountable
• Good communication and teamwork skills
• Comfortable identifying and escalating discrepancies
• Ability to work independently and manage multiple priorities
• Strong understanding of stock rotation and storage principles
• Commitment to cleanliness, safety, and inventory control
• Positive, proactive, and service-oriented attitude

What You Can Expect from Us

At Kimpton Sevn Dubai, part of IHG Hotels & Resorts, we believe our success begins with our people.

We invest in you through competitive compensation, global travel privileges, and meaningful career growth opportunities within one of the world’s most respected hospitality groups.

We are proud to be an equal opportunity employer. We are committed to providing fair and inclusive employment opportunities to all colleagues and applicants, regardless of race, colour, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, marital or family status, veteran status, or any other protected characteristic under applicable law.

Through our myWellbeing framework, we actively support the physical, mental, and emotional wellbeing of our teams—because when our people are supported and thriving, they create exceptional experiences for our guests and each other

Kimpton Sevn Dubai: A Culture of Connection, Craft & Care

At Kimpton Sevn Dubai, you are not simply joining a team—you are becoming part of a culture that is personal, thoughtful, and distinctly human.

We are a close-knit, collaborative community where trust is earned, individuality is valued, and excellence is shaped through genuine care for people and experience.

We believe diverse perspectives strengthen our culture and inspire creativity. We seek individuals who are naturally intuitive, detail-oriented, and passionate about creating memorable moments that feel both effortless and meaningful.

At Kimpton, hospitality is bold yet refined, expressive yet intentional. More than a place to stay, we create spaces where guests feel connected, inspired, and truly welcomed—and where our teams feel empowered to bring their personality, creativity, and craftsmanship to everything they do.

Ready to Shape Something Distinctive?

If you do not meet every requirement but believe you bring the right energy, creativity, and passion for people, we would still love to hear from you.

Join Kimpton Sevn Dubai and be part of shaping a luxury lifestyle experience where individuality is celebrated, ideas are valued, and every detail contributes to something memorable.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?