Job Description

To effectively, efficiently and professionally manage the Retalix system by accurately receiving vendor delivered merchandise in the store’s receiving area. The Receiver will direct vendors in placing their merchandise for storage in the store’s back room or other appropriate designated area while maintaining great customer service.

Minimum Qualifications

• Must be 18 years of age.
• Complete training in the grocery or receiving operation.
• Ability to prioritize work load and have sense of urgency.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a scheduled based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

• Greet, assist and thank customers in a prompt, courteous, friendly and business-like manner.
• Commit to the “Golden Rule” and work with other associated to build a strong grocery team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Ensure that all grocery deliveries are properly received and stored safely.
• Oversee direct store deliveries for invoice accuracy and product authorization.
• Verify the accuracy of merchandise declared on the vendor’s invoices by physically counting/inspecting the units; check for quantity, cost, or damaged products.
• Report price discrepancies or problems to the department manager or store manager.
• Inspect all merchandise containers coming in or leaving the store for merchandise.
• Maintain security at the receiving door and keep door closed and locked while away; for authorized entry only (vendor deliveries/pickups).
• Ensure vendors handle merchandise carefully to avoid damages and losses that could affect shrink.
• Control Retalix system, receiving paperwork.
• Maintain accurate entries and proper maintenance of Retalix computer equipment; have timely submission of invoices.
• Notify management of potential shrink problems, product availability problems, or potential security problems.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving deliveries, and ability to operate and clean equipment and tools.

Secondary Job Functions:

• Resolve minor customer complaints and refer major complaints to management.
• Keep the receiving area and back room organized before and after deliveries, and properly dispose of trash.
• Maintain a professional, honest working relationship with all suppliers/vendors.
• Present favorable impression in dress, personal hygiene and business attitude.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting, carrying up to 50 lbs, pushing and pulling up to 500 lbs, climbing up to 15 feet, kneeling, crouching, balancing, crawling, reaching at waist or overhead, and smelling.

1-33% (O) Occasionally

Lifting up to 50 lbs, bending, and feeling.

34-66% (F) Frequently

Standing and walking on title or concrete, stooping, handling, fingering, talking, seeing, and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, hazardous cleaning solutions, hazardous equipment (mechanical moving parts), and twisting of back and neck.

1-33% (O) Occasionally

Machines, tools, and equipment utilized:

Ordering equipment, scanners, pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, approved cleaning supplies.

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and outside, and may include exposure to cold and hot temperatures.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $17.30 - $22.50 per hour.