Job Description

Receivables Lead

Road & Rail Services
Location: 4233 Bardstown Road, Louisville, KY 40218
Job Type: Full-time, on-site
Salary: $70,000–$85,000 annually, based on relevant experience

Road & Rail Services is seeking an experienced Receivables Lead to take hands-on ownership of customer billing, cash application, account reconciliation, and collections support. Reporting to the Controller, this position will help ensure invoices are accurate, customer payments are applied promptly, and receivable balances are properly reconciled and reported.

The successful candidate must be comfortable personally completing detailed accounts receivable work while improving processes, reporting, and financial controls. As the company's receivables portfolio grows, the position is expected to expand into leadership of the broader collections function and potentially a receivables team.

Key Responsibilities

Own the monthly billing calendar and ensure invoices are completed accurately and on schedule

Validate contract terms, pricing, usage, milestones, purchase orders, and other billing information

Maintain customer billing profiles, documentation, and invoice-delivery requirements

Manage customer portals, rejected invoices, credit memos, rebills, adjustments, and supporting records

Apply ACH, wire, check, card, and other customer payments accurately and promptly

Research and resolve unapplied, unidentified, short-paid, overpaid, and incorrectly applied cash

Reconcile cash receipts to bank activity, the accounts receivable subledger, and the general ledger

Investigate reconciliation differences and clear outstanding exceptions

Communicate with customers regarding billing questions, disputes, and overdue balances

Coordinate account resolution with internal departments and escalate concerns when appropriate

Support month-end close through completed billing, account reconciliations, and documentation

Prepare reports covering billing activity, cash receipts, aging, past-due balances, unapplied cash, and collection risk

Assist with cash forecasting, reserves, write-offs, audits, and management reporting

Maintain documented procedures, approval controls, and audit-ready account support

Identify recurring errors, bottlenecks, and manual processes and recommend practical improvements

Develop a consistent collections process that includes customer outreach, account prioritization, dispute follow-up, and escalation

Track receivables performance measures, including days sales outstanding, aging mix, collection effectiveness, billing accuracy, and unapplied cash

Document workflows and help train, coach, or manage receivables employees as the function grows

Required Qualifications

At least five years of progressive experience in accounts receivable, billing, cash application, collections, or a closely related finance-operations role

Experience managing recurring or complex customer billing cycles

Demonstrated ability to resolve account issues from invoice preparation through payment application

Strong knowledge of accounts receivable accounting, reconciliations, financial controls, and month-end close

Advanced spreadsheet skills

Experience working with an ERP, accounting system, billing platform, or receivables-automation system

Experience leading a process, project, or functional workstream

Strong analytical, organizational, and problem-solving abilities

Professional communication skills and the judgment needed to work directly with customers

Ability to handle confidential customer, banking, and financial information appropriately

Willingness to work hands-on while developing processes that can support future growth

Preferred Qualifications

Bachelor's degree in accounting, finance, business, or a related field; equivalent professional experience will be considered

Previous experience supervising, coaching, or training accounting employees

Experience establishing collections procedures, performance measures, or cash-forecasting processes

Experience improving billing or receivables workflows through automation

What Success Looks Like

The Receivables Lead will ensure invoices are accurate and issued according to schedule, incoming cash is applied promptly, and outstanding discrepancies are actively resolved. Leadership will have clear visibility into aging, disputes, collection risks, and anticipated receipts. Over time, the position will establish a more controlled, scalable, and proactive receivables operation.

Road & Rail Services is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs.