Job Description

Posting number: 02040

Department: Police Department

Division: Police - Support Services

Job classification: Real Time Crime Analyst

Posting type: Open

Categories: Public Safety, Law Enforcement

Summary

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Examples of duties

City of Myrtle Beach, South Carolina

JOB DESCRIPTION

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Real-Time Crime Analyst

JOB SUMMARY

The purpose of this classification is to collect, analyze, and provide real-time crime information from a variety of sources that aid in the duties of law enforcement personnel. Provides support of operations to the police department by performing functions such as real-time camera monitoring. Responsible for research, data collection, and reporting. May independently plan and implement projects; may report the progress of major activities through periodic conferences and meetings.

ESSENTIAL JOB FUNCTIONS

• Advises appropriate personnel of criminal activity via radio and CAD. Provides real-time video and audio support to officers of in-progress or freshly committed criminal activity.
• Monitors camera arrays of the city camera network, provides user support, and provides input on new or redesigned camera configurations.
• Monitors gunshot detection systems. Notifies Dispatch if activated and forwards information to responding officer(s).
• Monitors and notifies others of License Plate Reader (LPR) data and alerts.
• Monitors laws, rules, policies, procedures, and emerging technology in the field of real-time camera programs to recommend or adopt new or improved processes or procedures.
• Attends or conducts case or staff meetings to exchange information.
• Acquires, stores, and retrieves data, reports, and other crime-related information to and from databases, CAD (computer-aided dispatch), radio traffic, video feeds, and telephone.
• Coordinates with other outside agencies to assist with law enforcement activities by providing camera video-related information.
• Issues special bulletins, alerts, or other notices to alert law enforcement or others of significant criminal activities or special hazards.
• Ensures compliance with all applicable laws, rules, regulations, standards, policies, and procedures; ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure the safety of employees and other individuals; initiates any actions necessary to correct deviations or violations.
• Receives various correspondence and reviews, completes, processes, forwards, or retains as appropriate.
• Communicates with other individuals as needed to coordinate work activities, review the status of work, exchange information, resolve problems, or give/receive advice/direction.
• Maintain awareness of in-progress calls for service and critical incidents, to connect related information, and provide additional support by visually and audibly monitoring available sources.
• Accurately input, update, request, and transmit queries from a variety of sources to maintain current records or to access databases for information, wants and warrant checks, intelligence, and/or driver license and vehicle registrations checks.
• Reviews briefing reports, incident reports, and CAD data to remain current on wanted suspects, stolen vehicles, and officer safety issues.
• Maintains security and integrity of all information contained at the Real-Time Crime Center.
• Assists operational and administrative personnel in planning the deployment of resources for the suppression of criminal activities.
• Operates department unmanned aircraft systems (UAS/drones) in support of the Drone as First Responder (DFR) program; launches and pilots drones in response to qualifying calls for service to provide first-arriving aerial video and situational awareness to responding officers.
• Monitors live drone video feeds during DFR deployments and relays real-time observations, suspect descriptions, and scene conditions to Dispatch and responding units.
• Maintains proficiency and certification as a remote pilot in accordance with FAA regulations and departmental UAS policies; ensures drones, batteries, and associated equipment are properly maintained, charged, and ready for deployment.
• Documents and maintains records of drone flights, including flight logs, video retention, and after-action data, in compliance with departmental policy and applicable FAA regulations.

ADDITIONAL FUNCTIONS

• In the event of major weather activity or other emergency situations, this position may be subject to 24-hour shifts or any other emergency schedule that is necessary.
• May be required to work on various shifts, weekends, and/or holidays as deemed necessary.
• May attend technical or professional classes, seminars, or conferences to improve technical or professional skills.
• Performs other related duties as required, requested, and assigned.

Qualifications

Education and Experience:

Associate's degree or equivalent in public or business administration, criminal justice, sociology, information management, or related field; or one to two years of related experience and/or training in criminal justice or similar law enforcement environment.

Licenses or Certifications:

Must complete and maintain an NCIC certification.

Possess a FAA Part 107 Remote Pilot Certificate or the ability to obtain it within one year.

Special Requirements:

Be familiar with computer-aided dispatch software and records management software.

Knowledge, Skills, and Abilities:

• Skill in gathering information before acting.
• Skill in organizing.
• Skill in communicating, both verbally and in writing.
• Skill in problem solving by using rigorous logic and methods to solve difficult problems with effective solutions.
• Skill in using resources effectively and efficiently.
• Skill in performing addition, subtraction, multiplication, and division; calculating decimals, percentages, and fractions; and interpreting graphs.
• Ability to communicate with others using a variety of methods.
• Ability to use and operate computer systems- Microsoft Word, Excel, Access, and databases.
• Ability to write general reports and other correspondence.
• Ability to innovate/identify process improvements.
• Ability to pursue everything with energy, drive, and the need to finish, especially in the face of resistance or setbacks.
• Ability to learn new skills and knowledge, especially concerning technical aspects.
• Ability to maintain confidentiality and be trusted.
• Ability to adhere to an appropriate and effective set of core values and beliefs during both good and bad times, act in line with those values, and reward the right values.
• Ability to be a settling influence during a crisis.
• Ability to meet the expectations and requirements of internal and external customers.
• Ability to build rapport.
• Ability to practice attentive and active listening.
• Ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
• Ability to provide timely information that teammates need to know to do their jobs and make accurate decisions.
• Ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
• Ability to operate, maneuver, and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Ability to utilize a wide variety of reference and descriptive data and information.
• Ability to carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to apply principles of rational systems
• Ability to exercise judgment, decisiveness, and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.
• Ability to continuously improve him/herself.
• Prior drone flight experience (recreational or professional)
• Experience in public safety, military, aviation, or remote systems operations
• Familiarity with CAD systems, radio communications, and situational awareness tools
• Knowledge of FAA regulations related to unmanned aircraft systems
• Knowledge of principles of drone flight operations and airspace management
• Knowledge of public safety operations and incident response procedures
• Knowledge of computer systems including CAD and radio communications

PHYSICAL DEMANDS

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.Some tasks require the ability to perceive and discriminate colors or shades, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.

WORK ENVIRONMENT

Work is performed indoors, with essential functions regularly conducted without exposure to adverse environmental conditions. Work is performed in a safe, secure work environment that may periodically have unpredictable requirements or demands.

The City of Myrtle Beach has the right to revise this job description at any time. This

description does not represent in any way a contract of employment.

Supplemental information

City of Myrtle Beach Benefits

No Cost Health, Dental & Vision Insurance for Fulltime Employees

401K & 457 Plans Available

State Retirement

Employee Wellness Clinic

Flex Spending Account

Employee Assistance

And much more

Equal Opportunity Employer

The City of Myrtle Beach commits to a policy of equal employment opportunity for applicants and employees, complying with local, state, and federal laws. The City’s policy is to employ qualified persons without discrimination on the basis of any protected characteristic, including race, color, religion, national origin, citizenship, sex, political affiliation, veteran’s status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal/state/local law.