Job Description

About Huzzle

At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.

About the company

Our client is an established property management and estate agency based in Manchester, specializing in the residential and commercial sectors. With over 20 years of experience in the local market, the team manages a substantial portfolio of more than 800 properties, ranging from luxury professional apartments to dedicated student housing. They provide a comprehensive suite of services including sales, lettings, and bespoke property management, with a specific focus on helping landlords achieve high yields through streamlined, hassle-free solutions.

The team prides itself on a unique, proven approach to the market that prioritizes local expertise and high-quality service delivery. Operating within high-demand areas like Fallowfield and Withington, they serve a diverse clientele of students, young professionals, and investors. This is an excellent opportunity to join a results-driven company that values market insight and innovation, offering a collaborative environment focused on growth and excellence within the UK real estate industry.

We are looking for a highly organised, proactive, and detail-focused Real Estate Virtual Assistant to join a reputable real estate and lettings agency. This role is responsible for managing the full tenancy lifecycle, serving as the key point of contact for landlords and tenants while ensuring a smooth, compliant, and professional rental experience. The ideal candidate will have strong administrative and problem-solving skills, a keen eye for detail, and the ability to confidently manage tenancy-related matters from move-in through to move-out.

Key Responsibilities

Property Maintenance & Issue Resolution

• Act as the primary contact for maintenance requests from tenants and landlords.

Compliance & Regulatory Management

• Ensure all properties remain fully compliant with legal and regulatory requirements.

Tenancy Renewals & Rent Reviews

• Manage the tenancy renewal process from start to finish.

End-of-Tenancy Administration

• Coordinate property check-outs and oversee the end-of-tenancy process.

Stakeholder Relationship Management

• Develop and maintain positive working relationships with landlords, tenants, contractors, and other third parties.

Systems & Administration

• Maintain accurate tenancy, compliance, and property records using property management software and internal systems.
• Work confidently with 1090 Property Management Software, Goodlord, Google Workspace, and Microsoft Office 365 to ensure efficient administration and reporting.

Requirements

• Demonstrated experience in residential property management, tenancy administration, or a similar tenancy-focused role.

• Strong working knowledge of UK housing legislation, landlord and tenant regulations, health and safety requirements, and statutory compliance obligations.
• Legal education or experience (e.g., LL.B, GDL, Paralegal, Legal Executive, or equivalent) with the ability to interpret tenancy agreements, contracts, and regulatory documentation.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities and deadlines effectively.
• Strong written and verbal communication skills, coupled with a professional and customer-focused approach.
• Available to work UK business hours Monday to Friday, 9:30 AM – 5:30 PM, and Saturdays, 10:00 AM – 2:00 PM.

Preferred Qualifications

• Experience managing tenancy-related disputes, legal proceedings, possession matters, or other property-related litigation.
• Familiarity with 1090 Property Management Software and Goodlord, including day-to-day tenancy administration and compliance management.
• Previous experience working within a busy lettings agency, property management company, or legal practice specialising in residential property.

Benefits

💻 Fully Remote

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Competitive salary