Job Description

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

The Real Estate Servicing Advisor’s primary responsibilities include research and error corrections, various types of modifications to mortgages, posting of settlement checks, follow up on insurance loss funds held for repairs and unfinished work, processing payoffs, rate changes on adjustable rate mortgages, private mortgage insurance processing and waiver requests, requests for release of collateral, quality assurance checks on both system and personal output, establish real estate secured loans, issue checks, properly secure/collateralize real estate loans, make payments to real estate loans, set up and maintain escrow accounts, understand and troubleshoot escrow analysis and pay off and satisfy real estate loans. Real Estate Servicing Advisors routinely communicate with the membership verbally and in writing.

Schedule: Monday - Friday, 9am -5pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation of 60% or as needed.

In this position, you will

• Member Phone Calls: Handle member inquiries and provide assistance over the phone.
• Insurance Mail Processing: Process incoming insurance-related mail.
• Loan Review and Disbursement: Review and disburse Real Estate Equity (REE) and Home Equity Line of Credit (HELOC) loans.
• Payoff Letters: Generate payoff letters for members and third parties.
• Escrow Management: Set up and remove escrow accounts (including Escrow/PMI waivers).
• Insurance Claims Processing: Gather and process insurance claims related to real estate.
• Other duties as assigned.

Qualifications:

High School (Required)Any equivalent combination of experience and education. | Required