Job Description

REAL-ESTATE RESIDENTIAL LOAN OFFICER

Primary responsibility is to originate high quality first and second mortgages. These loans can be placed in the loan portfolio or for sale in the secondary market as FNMA securities, or government backed (FHA) or (GNMA) securities. The Loan Officer must source residential loans from external mortgage sources, such as realtors, CPA's, attorneys, or any other mortgage referral source, including bank clients. Must be able to cross sell additional bank products by referring to bank branch representatives. Ability to be a team player, communicate and collaborate with the Lending Officers. The individual must strive to achieve an outstanding level of customer service in accordance with the bank's standards and competencies. Must have knowledge of FHA, Fannie Mae, VA loans origination. Must understand CRA loans.

Accountable for adhering to the Bank's BSA, AML, and Office of Foreign Asset Control (OFAC) applicable policies. Employee must follow specific unit procedures developed in compliance with the policies. Employee is also responsible for reporting any suspicious activity and /or transactions in accordance with the bank's processes and comply with any mandatory BSA, AML, and OFAC training assigned.

Essential Requirements:

Employee must comply with all requirements related to the Secure and Fair Enforcement Mortgage Licensing Act of 2008, (SAFE ACT) and its corresponding regulations, including, but not limited to, obtain and maintain an active record and a unique identifier within the Nationwide Mortgage Licensing System and Registry (NMLSR), and continue to meet said record and associated minimum register standards, including any applicable continuing education courses set forth by the SAFE Act.

Responsible for originating mortgage loans sourced from Realtors, Builders, and other centers of influence by facilitating presentations, attending events, and cold calling.

Must originate loans in accordance with FirstBank’s lending policies, procedures, and guidelines.

Responsible for entering all loan applicants into the Encompass application system and run DU and credit reports.

Responsible for interviewing and guiding prospective customers, enabling customers to select the best FirstBank product for their needs.

Must complete a full mortgage loan application, gather initial documentation, and set the expectations for customers, realtors and builders setting appropriate timeframes targets.

Additional Responsibilities:

Must submit completed applications in a timely manner to the Processors for disclosure within the three (3) days of application as required by Federal regulations.

Must provide processors and underwriters with updates on any material changes that may take place during the loan process.

Evaluate the documents provided by the customer and re-runs DU when appropriate.

Monitor progress of approval through closing.

Assist the support team with the gathering of any additional information required and all communication with the customer and referral source.

Represent the Bank in meeting, Real Estate functions and the community.

Competencies:

Customer focus

Building strong relations

Communication

Business acumen

Problem analysis & solution

Ownership

Vision & values

Collaboration & teamwork

Development (personal & others)

Change & innovation

Required Education and Experience:

At least 3-5 years of experience in a similar job is required or equivalent combination of education and experience sufficient to successfully perform the essential job functions of the job is required. Must have an active driver’s license
Attention to detail

Good understanding of financial products, loan documentation, and business objectives of a real-estate lending department

Successful completion of approved real-estate training program

Strong knowledge of Microsoft Office

Good communication skills

Preferred Education and Experience:

Bachelor’s degree in Finance/Business Administration or related field

Other Duties Disclaimer:

Please note this position profile is not designed to cover or include a comprehensive listing of activities, duties or responsibilities that are

required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL OPPORTUNITY EMPLOYER