SchoolsFirst Federal Credit Union

Real Estate Loan Origination Support Representative II

SchoolsFirst Federal Credit Union  •  United States (Onsite)  •  4 months ago
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Job Description

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Real Estate Loan Origination Support Representative II

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$24.20 - $35.09

Scheduled Weekly Hours:

40What You’ll Be DoingDelivers a high level of quality support in the area of Real Estate loan origination to Real Estate Department teammembers by providing service solutions and assistance with the loan origination process, underwriting clarification, escalation and advanced file review resulting in World Class Personal Service to our Members.

  • Provides internal support to Loan Consultants by responding to inquiries and serving as the escalation point for team members seeking additional assistance with the loan origination process. Support may involve assisting loan consultants with the application process, product matrices, and clarification of underwriting guidelines, products and services.
  • Conducts routine audit of loan application files for quality control.
  • Monitor department compliance including ECOA – Regulation B process, HMDA, and timelines through the use of reports and loan consultant interaction. Report findings to ILC Manager and Real Estate VP of Loan Originations.
  • Troubleshoots, identifies and resolves loan application issues / errors within the loan origination platform system(s).
  • Coordinates scheduling and distribution of funding confirmation calls to Members and Dispatch referral calls for loan consultants.
  • Manage electronic communications received from Member in various channels.
  • May assist with loan consultant functions when necessary.
  • Order and follow-up on outside services, i.e. Appraisal, Escrow, Title, etc.
  • Manage and administer daily functions of the Lock Desk including, verifying our company’s daily loan pricing, manually locking and verifying new loan lock requests, lock reinstatements, and cancellations.


Additional Job Functions


  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions


Qualifications

  • High School Diploma or GED required
  • 1-3 years real estate experience required
  • Register with the Nationwide Mortgage Licensing System and Registry as a mortgage loan originator in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act (the "SAFE Act") when applicable required


SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring
At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.

SchoolsFirst Federal Credit Union

About SchoolsFirst Federal Credit Union

Since our founding in 1934, we have been singularly focused on one thing: providing world-class personal service and financial security to our Members.

This isn’t just something we say—everything we do, every decision we make, is with an unwavering commitment to serving the best interests of our Members.

Although we offer the same products and services as other financial institutions, our structure and culture are vastly different. Banks are for profit, while credit unions are Member-owned financial cooperatives, meaning our excess earnings are returned to our Members in the form of lower rates on loans, higher rates on savings, low-to-no fees, and many complimentary services. We take to heart the “people helping people” philosophy, the principle on which credit unions were founded. Pledging ourselves to this idea not only means our steadfast dedication to Member service, but also actively supporting the communities we serve through events, donations, scholarships, and financial literacy programs.

Consumer Reports recently published findings from a study they’ve been conducting since 2012 to rate “key aspects of customer service care” across 22 industries. Credit unions were rated the best industry with a score of 90 out of 100. And, SchoolsFirst FCU ranked the best among all credit unions nationwide.

We serve school employees and their families across the state of California. As the largest education-based credit union in the U.S., and the fifth largest credit union by asset size, our financial stability can be attributed to one thing: continually providing our Members with world-class personal service to help them better their financial lives.

Equal Housing Opportunity. Federally Insured by NCUA.

SchoolsFirst FCU is an equal opportunity employer.

This organization participates in E-Verify.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Santa Ana, CA
Year Founded
1934
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