Job Description

Reach Truck Operative
Henderson Fresh Foods
£15.20 per hour
Attractive Benefits Package
38 Hour week
Newtownabbey / Mallusk

Who are we?

Henderson Group are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025.

A look into the role

Working as a Reach Truck Operator in the Henderson Wholesale Fresh Foods Warehouse means being part of a fast-paced, team-focused environment where accuracy and efficiency are key. You'll be responsible for handling chilled and fresh food products, ensuring they are stored safely for delivery to our network of SPAR, EUROSPAR, VIVO, and VIVO XTRA stores. Your role will involve a mix of tasks, including receiving goods in, replenishing pick locations, and organising stock within the warehouse using a Reach Truck in a temperature-controlled environment. You’ll play a vital part in maintaining the cold chain and supporting the smooth flow of goods across our operation. Every day brings variety and the chance to work alongside a supportive team, with opportunities to learn, grow, and contribute to one of Northern Ireland’s top-performing wholesale operations.

Working as a Reach Truck Operative you will:
• Carry out daily safety checks on the reach truck, complete the relevant documentation, and report any faults to a member of the Management Team.
• Operate reach trucks safely and efficiently in a chilled warehouse environment, following all site safety protocols.
• Carry out putaway moves using an RF scan gun and input terminal, in line with the FLT Process Handbook and warehouse management system (WMS) procedures.
• Perform replenishment moves as required, ensuring accuracy and efficiency using the WMS and following established processes.
• Support the goods-in process, including unloading stock and verifying delivery accuracy.
• Remove damaged products from pick locations, record the details (product and quantity), and report to the Stock Control team.
• Place any damaged stock encountered during reach truck operations into the designated damage area and notify the cleaner for removal.
• Maintain a clean and safe working area by following a clean-as-you-go policy, disposing of shrink wrap, cardboard, and waste appropriately.
• Assist in the preparation and support of internal and external audits.
• Work closely with warehouse, stock control, and logistics teams to ensure smooth and accurate stock handling.

Why Join Us?
• Market-leading pay and bonus incentives
• Staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores.
• THE STORE discount scheme throughout UK/Ireland,
• Employee Assistance Programme
• Social Club
• Healthcare Scheme
• Pension Scheme
• Full training provided
• Career progression opportunities- After 6 months service you would be eligible for our Warehouse to Wheels campaign.
• A safe, clean, and friendly working environment

Earning Potential
You will be guaranteed a rate of £15.20. Where you exceed 38 hours per week you will earn x1.5 your hourly rate. Working bank/public holidays attracts a double time rate plus the day back in lieu.

Skills for Success

Joining us as a Replenisher the minimum criteria you’ll need is:
• Previous experience of working in a fast-paced warehouse environment
• Valid Reach or VNA operator licence (up to 10m)
• Relative RF scanner/WMS experience
• Experience of working in a variety of temperature-controlled environments

The Attributes you’ll need include:
• Experience of meeting performance targets
• Attention to Detail.
• Prioritises health and safety procedures.
• Communicates clearly with team members, stock control, and management.
• Team Player-Willing to support colleagues and contribute to a collaborative working environment.
• Basic IT/Systems Confidence.
• Problem-Solving Ability-Can identify and report stock discrepancies or process issues.
• Reliability and Punctuality.

It is desirable if you have:
• Experience in receipt of goods
• Health and Safety awareness
• Manual handling trained
• Experience of warehouse management systems - (Voice Picking)
• Pick Truck trained - (LLOP valid licence)

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

Hours of Work

This is a full-time position working 38 hours per week, working 4 days out of 7 between noon-10pm on a 3-week rotation.

Completed applications must be submitted online by midnight on Monday 17th August 2026.

We are an equal opportunities employer