Job Description

Level Management Job Location Corporate Dallas - Dallas, TX 76135 Job Category Onsite Management

Our national multi-family management company seeks a Re-Syndication Regional Operations Specialist with a "Whatever it Takes" attitude to be responsible for overseeing and managing all operational aspects of the resyndication process for a multi-property affordable housing portfolio. This position combines project management of complex resyndication transactions with regional operational support to ensure compliance, fiscal accountability, asset preservation, and staff development across all assigned communities. The Resyndication Regional Operations Specialist serves as the primary liaison among internal teams, external partners, and regulatory agencies to facilitate the successful transition and long-term sustainability of each asset.

REPORTS TO: Regional Vice President, President of Management, or other designated company leadership.

SUPERVISES: Works collaboratively with Community Managers and site teams; provides oversight and guidance related to resyndication operations and compliance but does not directly supervise site staff.

Qualifications

REQUIRED EDUCATION AND TRAINING

• Bachelor’s degree in business, Finance, Real Estate, Urban Planning, or a related field, or equivalent work experience.
• Minimum of three (3) to five (5) years of experience in affordable housing, multi-site property management, asset management, or resyndication.
• Working knowledge of Low-Income Housing Tax Credits (LIHTC) and other affordable housing programs; Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), or similar certifications preferred.
• Proven ability to manage multiple projects with strict deadlines and competing priorities.
• Strong analytical, organizational, and project management skills.
• Excellent verbal and written communication skills; ability to effectively interact with internal teams and external partners.
• Proficiency with property management software, Microsoft Office Suite (Word, Excel, PowerPoint), and project tracking tools.
• Ability to travel regularly within the assigned region; overnight stays and occasional weekends may be required.

Additional Requirements:

• Adhere to the highest legal and ethical standards in all job functions.
• Maintain confidentiality of all company and client operations, activities, and business affairs.
• Follow all company safety protocols and immediately report safety concerns or incidents.
• Perform other duties as assigned by leadership, including special projects or committee participation as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Resyndication Coordination:

• Manage all phases of the resyndication process, including due diligence, third-party reports, regulatory documentation, closing requirements, and milestone tracking.
• Monitor compliance with federal, state, and local affordable housing programs, including LIHTC and other applicable funding sources.
• Coordinate with asset management, finance, legal counsel, lenders, investors, and housing agencies to ensure all deliverables are completed accurately and on schedule.

• Assist in the preparation and review of financial pro formats, feasibility analyses, and capital improvement plans to support resyndication objectives.

Regional Operational Support:

• Monitor operational performance for assigned properties during and after the resyndication period, including occupancy levels, rent rolls, resident retention, and marketing efforts.
• Identify and address operational challenges that may impact the success of the resyndication or ongoing compliance.
• Recommend and support capital improvements to maintain asset market position and compliance requirements.

Compliance and Fiscal Management:

• Ensure all sites maintain accurate income certifications, resident files, and compliance documentation throughout the resyndication process.
• Support Community Managers and site teams in preparing for audits and inspections.
• Assist with budget oversight, expense tracking, and variance analysis related to resyndication activities.

Personnel Development and Support:

• Provide training, coaching, and operational guidance to Community Managers and site staff to ensure understanding of resyndication requirements, program changes, and compliance obligations.
• Promote a positive work environment by demonstrating leadership, professionalism, and support for team success.

Stakeholder and Partner Relations:

• Serve as the primary point of contact for investors, syndicators, lenders, regulatory agencies, and other external partners related to resyndication activities.
• Provide timely and accurate updates to internal leadership, site teams, and stakeholders on project progress, operational performance, and compliance matters.
• Resolve resident, vendor, or partner concerns in accordance with company policies and established guidelines.

Process Improvement and Best Practices:

• Develop, implement, and maintain standard operating procedures to streamline resyndication operations and ensure consistent practices across the portfolio.
• Identify opportunities to enhance efficiency, compliance, and asset performance.
• Stay informed of industry trends, regulatory changes, and funding program updates relevant to resyndication and affordable housing operations.

WORK ENVIRONMENT:

This position may require travel to multiple sites within the assigned portfolio and may include occasional overnight stays. Standard working hours apply; however, flexibility is necessary to meet business needs and project deadlines.

TYPICAL PHYSICAL DEMANDS/ENVIRONMENTAL/WORKING CONDITIONS

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Walk, site, use hands, talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus and be able to view computer screens, mobile devices and other electronic equipment for extended period of time where visual strain may result.
• Must be able to physically access all exterior and interior parts of the property, including common areas and amenities.
• Must be able to push, pull, lift, carry or maneuver weights up to twenty (20) pounds independently.
• Regular/routine travel within and outside of assigned geographical area will be required to conduct and attend training programs, business meetings or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Therefore, a valid driver’s license, proof o
• proof of insurance and reliable transportation is required. Will require airline travel, out of town and/or overnight trips.
• Will be periodically called upon to work long hours including, but not limited to weekends.
• Must handle stressful, urgent, novel and diverse work problems on a daily basis. Emotional stability and personal maturity are important attributes in this position.

• This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and it may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. Receipt or possession of this job description does not constitute a contract of employment.

  I acknowledge receipt of a copy of the Re-syndication Regional Operations Specialist Job description. By my signature below, I understand and can perform the essential responsibilities described herein, with or without reasonable accommodation.