Job Description

Join the Magic

Are you passionate about shaping the future of food? At Puratos, we turn bold ideas into lasting impact through innovation, expertise, and a commitment to well-being.

To strengthen our R&D team in Mississauga, Ontario, we are looking for:

R&D Technician & Sample Coordinator

(Mississauga, Ontario, Canada – Full Time, Onsite)

Your Mission

Reporting to the Director of Bakery R&D, you will make sure our internal and external customers receive high-quality samples on time, every time. You will own the full sample process, from preparation and packing to shipping, documentation and follow-up, while keeping our databases and KPIs accurate. You will also support exciting R&D activities such as sensory tests, customer visits and competitive product evaluations, all in full compliance with safety, food safety and regulatory standards.

What you will do

Sample Coordination & Shipping

• Receive and process sample requests within required timelines using our CRM database
• Pack samples and prepare all documentation, including courier and customs paperwork
• Label samples correctly with allergens, kosher status, shelf life and storage conditions
• Share tracking information, follow up on deliveries and resolve any delivery issues
• Keep requestors updated on status, work with stakeholders to solve obstacles and escalate capacity or priority concerns to your manager

Inventory, Data & KPIs

• Build and maintain an inventory of standard product samples (powder mixes, chocolate, fillings and décor), ensuring everything is within shelf-life using our digital database
• Pull samples from the line or warehouse, relieve inventory in SAP and order products from other Puratos facilities
• Manage the sample database and report monthly shipping KPIs, including cost, number of samples, response time and deviations
• Maintain lab supplies and ingredients in our ingredient database (OAK), following allergen and kosher labelling requirements

R&D Support

• Support product development and adaptation by scaling, preparing samples and relieving inventory
• Create standard product samples, such as mixes and fillings, when required
• With guidance, run analytical and application tests on competitive products
• Support sensory work, consumer tests and customer visits

Lab Organization, Quality & Safety

• Keep the bakery, lab and storage areas clean, organized and well stocked, and order lab and packaging supplies as needed
• Make sure all equipment and tools are working properly
• Support efficient use of the R&D lab and Innovation Centre through planning, 5S and GMPs
• Respect quality assurance criteria (traceability, GMP), report food safety and quality issues right away, and follow all Health & Safety and Food Safety requirements

What we expect from you

• Post-secondary diploma or degree, preferably in the sciences, with a practical, hands-on mindset
• Working proficiency in MS Office (Outlook, Word, Excel, PowerPoint); experience with SAP and/or CRM is an asset
• Strong data management skills across multiple systems
• Excellent organization, attention to detail and time management, with the ability to multitask and prioritize
• Strong English communication skills, one-on-one and in groups, with a focus on win-win solutions
• Proactive, self-motivated team player who looks for process improvements
• Ability to lift 25 kg and stand for extended periods; an excellent safety record and reliable attendance
• Experience in a food production facility is an asset
• Onsite role with up to 10% travel
• You are curious about digital tools, data & AI and comfortable learning new systems to make work safer, simpler, and more efficient.

What you can expect from Puratos

You join a rapidly growing international leader with a culture of innovation and entrepreneurship, offering you the freedom to make an impact. At Puratos, we believe in rewarding talent and dedication.

The hiring range for this position is $63,000 to $70,000 CAD annually. Placement within the range will depend on the successful candidate's relevant experience, skills, qualifications and other job-related factors.

You can count on a competitive and comprehensive benefits package, including:

• Fair and competitive compensation, benchmarked against the market
• Comprehensive group insurance and retirement benefits
• Employee & Family Assistance Program (EFAP) for you and your family
• A warm welcome through our Puratos Welcome Journey onboarding, including a buddy to help you settle in
• Learning, training and career growth opportunities within a global company

We are committed to fostering an environment where you can grow, innovate, and make an impact. If you're looking for a workplace that values transparency, development, and passion, we'd love to hear from you!

Our Mission

At Puratos, we believe that food has extraordinary power in people’s lives. As the global leader in bakery, patisserie and chocolate ingredients, we turn innovation and food culture into opportunities for our customers’ success. We continuously improve the way we work by being curious about digital innovation — including data, automation and AI — to learn, collaborate and create impact together.

We want to move the planet forward by creating innovative food solutions for the health and well-being of people everywhere. With over 11,000 employees in over 85 countries and turnover of 3.6 billion euros (2025), Puratos thrives on innovation, a pioneering spirit, and a unique culture. Our strong growth and commitment to local communities make working at Puratos truly special."