Job Description

Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth.

About this role:

Atera is looking for a talented leader to join the R&D department and manage development teams.As Group Manager you will own the end-to-end delivery of software releases, ensuring engineering processes are effective and compliant while maintaining a high bar for quality. Strategic oversight and accountability keep the organization aligned and moving forward.

• As Group Manager you will actively participates in product vision, roadmap, and strategy forums, contributing an engineering perspective and ensuring development capabilities are reflected in business decisions. Cross-departmental initiatives are driven in close partnership with product, QA, and operations. On the technical side, the Group Manager participates in strategic discussions on technologies, architecture, and development methodologies, and drives the integration of AI tools into the development ecosystem.
• Partner with team leads to plan and execute projects, ensuring teams have the necessary specifications, direction, and resources to deliver effectively, with realistic timelines and clear accountability for meeting them.
• Monitor and report the status of projects across all teams, ensuring work is assigned appropriately and that project scope is clearly defined before execution begins.
• Develop a deep understanding of the domain, existing systems, and architecture, continuously looking for opportunities to improve usability, maintainability, and overall system quality.
• Serve as the technical representative in discussions with customers and cross-functional R&D teams, both within and outside the organization.
• Mentor and support team members in resolving technical and interpersonal challenges, while overseeing HR responsibilities including performance management, vacation approvals, and corrective actions where needed.
• Provide leadership and guidance that motivates team members, drives performance, and supports their long-term career development.

Requirements

Requirements:

7+ years of management and leadership experience in a product development organization — a must

4+ years of experience leading global cross-functional teams, including building and managing offshore and onsite development teams — a must

4+ years of experience driving products through the full design, development, and release cycle to market

About Atera

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