Job Description

Join Our Team at the Simon Cancer Center – Make a Meaningful Impact Every Day

Location: Onsite in Indianapolis, IN

Schedule: Full-time, Monday–Friday between 7:00am–5:00pm (8.5hour shifts)

At the Simon Cancer Center, every role contributes to a mission that matters. We are seeking a compassionate, service-oriented team member to support our patients and their families during some of the most important moments of their care journey. This position plays a key part in creating a welcoming, seamless experience from the moment a patient arrives.

As part of our Revenue Cycle–System Services/Patient Access team, you will be the face of our organization—helping patients feel supported, informed, and cared for. If you value purpose, teamwork, compassion, and excellence, you’ll feel right at home here.

What You’ll Do

• Provide warm, attentive check-in and registration support

• Verify insurance eligibility and make corrections when needed

• Schedule clinic and radiology appointments with accuracy

• Collaborate closely with clinical teams daily to ensure smooth patient flow

• Escort or transport patients (including wheelchair assistance) between clinical areas.
  Walking reasonable distances is required

What We Value

• A commitment to exceptional service

• A positive, team focused mindset

• Respect for every patient’s unique needs and circumstances

• Reliability, professionalism, and compassion in every interaction

Preferred Experience

• Patient registration or scheduling

• Working in a patient facing medical office

• Familiarity with medical insurance processes

• Experience supporting individuals in a healthcare environment

If you’re motivated by meaningful work and want to be part of a team that truly makes a difference, we’d love to meet you.

•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.