Job Description

Onsite at Morgan Hospital.

PRN, as needed up to 24hrs a week.

Come join our Team! Our IU Health Morgan Hospital Team is looking for a dynamic individual to join our Revenue Cycle System Services Registration Team! This role serves as the first point of contact for our patients and is crucial to ensuring a positive experience from the moment they walk in the door. This position is responsible for the delivery of customer facing services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. Registration experience is preferred but not required for the role.

Key Responsibilities:

• Greet and assist patients in a friendly and professional manner.
• Hardwiring specific elements in patient interactions to ensure consistent, high quality, and enhancement of the overall experience.
• Ensure timely and accurate patient registration
• Maintain Patient records and confidentiality
• Provide information and answer patient inquiries
• Collaborate with clinical staff to ensure smooth operations

Qualifications:
•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.