Working hours are centered around the phone times of 8-4 pm. (7:30-4pm or 8-4:30pm)
This position is responsible for incoming calls from the patient and the insurance company. Position adheres to departmental productivity, quality, and service standards in support of operational goals.
• Customer Service Experience is preferred.
• Requires a high level of interpersonal and problem-solving skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.
Indiana University Health is Indiana’s largest and most comprehensive system.
A unique partnership with the Indiana University School of Medicine—one of the nation’s largest medical schools—gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training—advancing healthcare for all.
At IU Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross-training development.
