This is a remote position.

Company Overview:

Insight Therapy Solutions is a growing behavioral health organization dedicated to helping people access the care they need. Since 2012, we've combined compassionate service, strong clinical support, and operational excellence to create a positive experience for both clients and team members.

Why Join Us:

• 
  100% remote – work from home

• 
  Join a growing behavioral health organization

• 
  Collaborative and supportive team environment

• 
  Opportunity to expand your Revenue Cycle Management expertise

• 
  Make a direct impact on patient access to care

Perks & Benefits:

• 
  Paid Time Off (PTO, 10 days annually)

• 
  Paid U.S. holidays

• 
  Paid birthday leave

• 
  Parental leave

• 
  Monthly health stipend

Position Overview:

The RCM Specialist supports revenue cycle operations with a primary focus on prior authorizations, insurance verification, benefits validation, and authorization renewals. This role also assists with other revenue cycle functions as needed, including claim follow-up and denial resolution.

We're looking for a detail-oriented professional who can effectively work with insurance companies, providers, and internal teams to help ensure patients receive timely access to services while supporting efficient reimbursement processes.

Key Responsibilities:

• 
  Submit, track, and manage prior authorization requests.

• 
  Verify patient eligibility, benefits, and authorization requirements.

• 
  Monitor authorization status and obtain approvals before scheduled services.

• 
  Initiate authorization renewals and resolve authorization-related issues.

• 
  Communicate with insurance companies regarding authorizations, benefits, and claim inquiries.

• 
  Coordinate with providers and internal teams regarding payer requirements and authorization updates.

• 
  Assist with claim follow-up, denial resolution, appeals, and other revenue cycle activities as needed.

• 
  Maintain accurate documentation and ensure compliance with payer guidelines, HIPAA regulations, and company policies.

What We're Looking For:

Required:

• 
  2+ years of experience in Prior Authorizations, Insurance Verification, Medical Billing, Revenue Cycle Management, or a related healthcare role.

• 
  Experience working with U.S. healthcare insurance plans and payer portals.

• 
  Strong understanding of insurance eligibility, benefits verification, and authorization processes.

• 
  Excellent English communication skills.

• 
  Strong attention to detail, organization, and time management skills.

• 
  Ability to work independently in a remote environment.

Preferred:

• 
  Experience supporting behavioral health, mental health, or outpatient healthcare organizations.

• 
  Experience with accounts receivable follow-up, denial management, and claim resolution.

• 
  Experience using SimplePractice or similar EHR systems.

• 
  Familiarity with Availity, Waystar, or similar payer portals.

Key Competencies:

• 
  Attention to detail

• 
  Problem-solving

• 
  Organization and follow-through

• 
  Communication and collaboration

• 
  Accountability and adaptability

Work Environment:

Join a collaborative remote team where your work directly impacts patient access to care. You'll work closely with providers, billing professionals, and healthcare operations staff to support efficient revenue cycle processes.