Job Description

Isaiah House is a faith-based and Christ-centered nonprofit organization. Employees are expected to conduct themselves in a manner consistent with our mission, values, and standards of conduct. We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, national origin, sex, disability, or any other status protected by applicable law.

The RCM AR Specialist is critical to keeping revenue flowing by ensuring claims are processed correctly and payments are collected on time. They reduce financial risk by managing denials, preventing avoidable write-offs, and identifying payer trends. Their work helps maintain compliance and supports the overall financial stability of the organization.

Employees receive benefits that include:

• Medical, dental, and vision insurance
• Basic life insurance
• 401(k) Option
• Paid holidays
• PTO after 90 Days

Additional Information:

• Schedule: Full-time Monday–Friday, 8:00 AM–5:00 PM
• Work Environment: Hybrid
• Travel Requirements: Some travel as needed

Physical Requirements:

• Ability to perform the essential functions of the position with or without reasonable accommodation
• Prolonged periods of sitting and working on a computer
• Frequent use of standard office equipment (e.g., keyboard, phone)
• Ability to communicate effectively with staff and company partners
• Occasionally required to stand, walk, bend, or reach
• May be required to lift and/or move up to 25 pounds

Key Job Responsibilities:

• Accounts Receivable & Denials Management: Perform timely follow-up on AR, denials, and outstanding balances to ensure resolution within departmental timelines
• Claims & Payer Coordination: Submit and manage claims to secondary/tertiary payers and coordinate benefits for accurate reimbursement
• Account Resolution & Research: Investigate discrepancies, process correspondence, and resolve credit balances, overpayments, and account issues
• Documentation, Reporting & Compliance: Maintain accurate AR records, dashboards, write-off logs, and ensure compliance with payer policies and internal standards
• Collaboration & Operational Support: Support internal teams and payers, verify eligibility, update EHR systems (KIPU/eCW), manage workload priorities, and assist with additional operational needs

Requirements

Required Qaulifications:

• High school diploma or GED required
• At least one (1) year of Revenue Cycle experience preferred
• At least one (1) year of experience in Behavioral Health preferred