Job Description

This role ensures that the company receives accurate payment in a timely manner. He/she will be responsible for managing and collecting outstanding accounts receivables from clients and customers
Duties and responsibilities

• Provide efficient and effective collection efforts that consistently lead to achieving or exceeding monthly goals and targets.
• Provide customer service regarding collection issues, process, and review account adjustments.
• Resolve client discrepancies and short payments which also includes monitoring and maintaining assigned accounts
• Assist in the development and implementation of new procedures and features to enhance the workflow of the department and understand compliance issues around accounts receivable processes.
• Assisting with audit as necessary.
• Provide administrative support to the Accounts Receivable team and assist colleagues whenever necessary.
• Provide accurate and effective document preparation and records management relative to Accounts Receivable function in accordance with records retention policy and procedures.
• Other duties and responsibilities that may be assigned depending on business needs.

Qualifications

• Must be a graduate of bachelor’s degree in finance, Accounting, or closely related field required
• Preferably with 1 year of relevant experience in corporate Finance and proven work experience as a Collection Associate, Collection Specialist, or a similar role
• Has exceptional customer service, negotiation skills and ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels of clients and customers
• Strong knowledge of various collection techniques and procedures
• Proficiency in using MS Office preferably Excel or Google sheet