About the role

The Front DeskAgentisresponsible forwelcoming and checking in hotel guests, introducing the hotel and accommodation,establishingcredit or paymentmethods,andarrangingluggage to be delivered to guest rooms. Other tasks would include checking guests out of the hotel at the end of their stay, preparing and explaining guest bills and responding to a wide variety of guest requests, adding your personal recommendations and touches ensuring our guests receive the highest levels of service excellence

What you will do

• Welcome and register guests, with an emphasis on fulfilling requests; following special handling instructions and adhering toestablishedcredit policies and procedures as well as Four Seasons Standards.Recite all informationregardinghotelfacilities, hours of operation, key personnel,special eventsand activities, and functions in the Hotel.

• Quote and be familiar with room and rate availability for current and future dates.And successfully complete a room reservation for any giventime periodknowing what types of accommodations,ratesand owners time available. Utilise the computer system in running daily reports and posting charges and credits.

• Handle guest problems or complaints in conjunction with Management, keeping them well informed as to the problems and actions taken.

• Act as an ambassador for the hotel, displayinga great senseof style and integrity and a friendly,courteousand professional attitude in all dealings with guests and employeesand communicate to all support departments any necessary information or requests and work harmoniously and professionally with all colleagues.

“The list of tasks specified above is not exhaustive, as your role will require constant adaptation to situations of high activity and specific customer relationship management”.

What we are looking for

Front Desk experience in luxury hospitality operations, a natural talent for ensuring our guests feel at home, excellent interpersonal and relationship-buildingskillsand an exceptional eye for detail.

This position is based at the Four Seasons HotelMegèveand the contract is seasonal

You mustpossessthe legal right to work inFranceat the time of application and have fluency in French andEnglishKnowledge of Opera PMS isrequired

What we offer

• 39-hourseasonalcontract

• Salary communicatedduringinterview

• Uniform suppliedetlaunderedfor operating staff

• One meal per shiftat our Employees’Cateferia

• As arewardforloyalty,employeesreceivea bonus at the end oftheirsecondconsecutiveseason(Winter-Winter, Summer-Winter, or Summer-Summer)

• NightRotationsbonus

What your experience will be like

• Enjoy a fully equipped living experience in one of the most sought-after resorts for mountain and outdoor lovers. In our Staff House, you can challenge your colleagues to a game of PlayStation, Switch or Baby foot, relax to the sound of the piano or acoustic guitar ... or work out in our gym!

• A dedicated shuttle service will not only take you to yourworkplace butcan also show you the region's legendary sights!

• The room provided is either shared or single (for executive and night positions). For those wishing to find their own accommodation, a monthly housing allowance will be provided

• Take advantage of various discounts in our restaurants, but also for your ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths,CinéMont-Blanc, and other local attractions

• Bring the season to a close with our Staff Party, sure to be the envy of many!