Job Description

Position: HR/Payroll

Number of hours: 40 hours/week
Schedule: PHT, Flexible

The HR/Payroll Officer will be responsible for managing end-to-end payroll processing, government statutory compliance, and employee timekeeping. The role also includes handling HR administrative tasks and ensuring accurate and timely processing of employee benefits and business-related documents.

Key Responsibilities

1. Payroll & Timekeeping

• Manage end-to-end payroll processing (regular, overtime, adjustments, and deductions).

• Maintain accurate timekeeping records, validate attendance data, and ensure completeness before payroll cut-off.

• Process statutory contributions and loan payments (SSS, PhilHealth, Pag-IBIG, etc.).

• Prepare payroll reports, summaries, and government remittances.

• Ensure payroll is processed accurately and on time.
  
  

2. HR & Government Compliance

• Handle processing of government-related business documents such as:
  
  

  • SSS, Pag-IBIG, PhilHealth

  • Business permits and renewals

  • Other government submissions and requirements
    
    

• Serve as first-line contact for government agencies regarding requests such as Pag-IBIG loans, car loans, etc.

• Manage benefits administration (HMO, government benefits, leave credits, etc.).
  
  

• Assist with government benefit applications (SSS loans, Pag-IBIG loans, Maternity/Sickness benefits).

• Responsible for addressing DOLE-related concerns.

• Maintain records and 201 files.

• Ensure staff and personnel records are updated and organized.
  
  

3. Relations & HR Administration

• Handle offboarding and conduct exit interviews for internal staff, SaaS personnel, and VAs.

• Follow up on individuals who went AWOL, as necessary.

• Issue NTEs, warning letters, and other disciplinary notices.

• Act as a mediatory person prior to escalation to the Sourcing Specialist.

• Support HR functions including onboarding, offboarding, and addressing general inquiries.

• Create strategies to re-engage VAs and other team members in company events; work collaboratively on coaching and development initiatives.
  
  

4. Documentation & Administration

• Prepare HR-related documents such as contracts, certifications, and memos.

• Ensure proper documentation and filing of payroll and HR records.
  
  

Requirements:

• Preferably a graduate of Human Resources, Psychology, Business Administration, or related field.

• Strong attention to detail and accuracy in payroll data.

• Experience in HR and payroll is required, preferably with exposure to:
  
  

  • Timekeeping

  • End-to-end payroll

  • Government statutory processes (SSS, Pag-IBIG, PhilHealth)

  • Business permit processing
    
    

• Good communication, organizational, and documentation skills.

• Proficient in MS Excel and payroll systems (an advantage).