Job Description

Rapid Referral Coordinator

Grow Your Career. Make a Difference.

As a Rapid Referral Coordinator at CORA Physical Therapy, you will be responsible for processing referral intakes for Workers Compensation Case Managers, Adjustors, and Commercial Accounts. You’ll play a key role in ensuring patients are scheduled promptly and accurately, contributing to a seamless care experience. This is a full-time, remote position.

Why Choose CORA

• Competitive Pay - Your skills and dedication are recognized.
• Time Off - Generous paid time off that grows with tenure and paid holidays.
• Full Benefits Package - Medical, dental, vision, disability & life insurance.
• 401(k) Program - Invest in your future.
• Professional Development – Internal career growth opportunities, leadership training, and mentorship.

*Benefits vary based on employment type.

What You'll Do

As a Rapid Referral Coordinator at CORA, you’ll:

• Answer phone calls promptly and deliver exceptional customer service.
• Accurately enter referral and patient demographic information into CPAS II.
• Schedule appointments at the most convenient CORA clinic based on services, location, and patient preference.
• Contact patients to confirm initial evaluations.
• Send appointment confirmations including mileage, time, facility, date, clinic address, and contact details.
• Request re-authorizations after initial visits are completed.
• Distribute intake sheets and scripts to clinics.
• Notify referral sources of patient no-shows, cancellations, or reschedules.
• Maintain tracking and communication logs.
• Conduct chart audits.
• Build and maintain strong relationships with referral sources.
• Perform other duties as assigned.

What You’ll Need

• Proficiency in Microsoft Word and Excel.
• Strong verbal and written communication skills.
• High attention to detail and organizational skills.
• Ability to work independently and collaboratively.
• Prior experience in healthcare coordination or customer service preferred.

Who We Are

CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

Apply today to become a Payer Relations Analyst with a team that sees the best in you.

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.